Andy 0 Posted January 14, 2016 Share Posted January 14, 2016 I have recently contact the eset smart security customer service to try to perform an unlock action on a remote computer. However, the unlock.exe tool is not capable of unlocking the current version of eset smart security 9.0.349. (admin right and shown Done when follow the instruction; but will hitting f5 will still prompt for the passoword) It's unfortunately that I have to perform all the action remotely and I do not want to risk losing the access to the remote computer via manual uninstall. As a result, Please update the unlock.exe utility. Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 316 Posted January 21, 2016 ESET Moderators Share Posted January 21, 2016 Hello Andy, The unlocking tool has been updated to support ESS and NOD v9. You can find it at hxxp://support.eset.com/kb333/ Regards, T. Link to comment Share on other sites More sharing options...
Recommended Posts