Freezes on several PCs

[dpit 0]

Since November I have seen several freezes across out network, with two PCs particularly suffering.

 

The two PCs are lower spec than most which may be part of the issue?

 

I have concentrated on one PC which can freeze up to three times a day.

 

I have set up the machine CTRL/SCROLL BSOD and after checking out the dump file it points at ESET. Is this a common issue out at the moment? Is there more digging to do?

 

 

 

LAST_CONTROL_TRANSFER:  from fffff80002aca1e9 to fffff80002acac40

STACK_TEXT:  
fffff880`0af01608 fffff800`02aca1e9 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0af01610 fffff800`02ac8e60 : 00000000`00000000 fffffa80`037670a0 00000000`00000014 fffffa80`03767010 : nt!KiBugCheckDispatch+0x69
fffff880`0af01750 fffff880`0148ce4e : fffffa80`04331b00 fffffa80`03767010 00000000`00000000 fffff880`0148d3f3 : nt!KiPageFault+0x260
fffff880`0af018e0 fffff880`0148cd21 : fffffa80`03767010 fffff880`01498100 fffff880`01498100 fffff880`01498100 : epfwwfp+0x1e4e
fffff880`0af01930 fffff880`0148ffd4 : 00000000`000018e0 fffff880`0af019f0 fffff8a0`002e3740 fffff800`02c7fff8 : epfwwfp+0x1d21
fffff880`0af019a0 fffff800`02d834ae : fffffa80`037cd680 fffffa80`0a5cf450 fffffa80`037cd680 fffffa80`08e8e890 : epfwwfp+0x4fd4
fffff880`0af01a00 fffff800`02da0aaf : 000007ff`fffdd000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!PspExitProcess+0x156
fffff880`0af01a60 fffff800`02d83948 : 00000000`00000000 00000000`00000001 000007ff`fffdd000 00000000`00000000 : nt!PspExitThread+0x4e3
fffff880`0af01b60 fffff800`02ac9ed3 : fffffa80`037cd680 000007fe`00000000 fffffa80`0a5cf450 000007fe`fec326c8 : nt!NtTerminateProcess+0x138
fffff880`0af01be0 00000000`7739dc7a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0012fe88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7739dc7a


STACK_COMMAND:  kb

FOLLOWUP_IP:
epfwwfp+1e4e
fffff880`0148ce4e 48395908        cmp     qword ptr [rcx+8],rbx

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  epfwwfp+1e4e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: epfwwfp

IMAGE_NAME:  epfwwfp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  55a8e74d

FAILURE_BUCKET_ID:  X64_0xD1_epfwwfp+1e4e

BUCKET_ID:  X64_0xD1_epfwwfp+1e4e

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xd1_epfwwfp+1e4e

FAILURE_ID_HASH:  {e89e3e7a-8961-9f45-a10b-c73e239e2229}

[Marcos 4,693]

Please upload the dump to a safe location and pm me the download link. Make sure thar the hotfix KB2664888 is installed (https://support.microsoft.com/en-us/kb/2664888) if you have Windows Vista or newer.