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  • 2 weeks later...
  • ESET Moderators

Hello,

You can follow the steps described here: hxxp://support.eset.com/kb2828/#reset2

Alternatively, if you enabled connection to my.eset.com portal, you can log in there and set a new device password from the device's settings (the device needs to be connected to the internet, so that it can load the new password and accept it).

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