JRig 0 Posted December 19, 2015 Share Posted December 19, 2015 In the process of trying to update my phone has locked and will not recognize my admin password. How do I unlock my phone??? Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 316 Posted December 29, 2015 ESET Moderators Share Posted December 29, 2015 Hello, You can follow the steps described here: hxxp://support.eset.com/kb2828/#reset2 Alternatively, if you enabled connection to my.eset.com portal, you can log in there and set a new device password from the device's settings (the device needs to be connected to the internet, so that it can load the new password and accept it). Link to comment Share on other sites More sharing options...
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