Adiz 0 Posted December 14, 2015 Share Posted December 14, 2015 Since the firewall in version 9 is bugged when running in interactive mode. I tried to install 8.0.319.0Install fails at the end with rollback.Clean install Windows 10 Pro, build: 10586.17.amd64fre.th2_release.151121-2308Steps taken, short version:ESETUninstaller in safemode /w networking (also with /reinst)Checked permissions on /inf/Deleted ESET related .inf/.pnfESET related deleted from AppData and ProgramDataChecked registry permissions HKLM\...\ServicesRecreated catroot2Windows Firewall disabledChecked Epfw NDIS LightWeight Filter and similarUAC disabledDEP disabledSFC /verifyonly run and cbs.log checked/inf/setupapi.dev.log checkedDid a capture with procmon. Didn't dive too deep into it thou. Can provide a filtered version if someone wants to.Attaching files doesn't seen to work for me (actually the forum seems to crash). Verbose msi log can be downloaded here:hxxp://adiz.se/eset_1416.zipThanks in advance. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,614 Posted December 14, 2015 Administrators Share Posted December 14, 2015 Before the install rolls back, backup the folder C:\Program Files\ESET\ESET Smart Security\Drivers\epfwlwf\. Then right-click "EpfwLwf.inf" and select Install from the context menu. Does the driver install alright? Link to comment Share on other sites More sharing options...
Adiz 0 Posted December 14, 2015 Author Share Posted December 14, 2015 Before the install rolls back, backup the folder C:\Program Files\ESET\ESET Smart Security\Drivers\epfwlwf\. Then right-click "EpfwLwf.inf" and select Install from the context menu. Does the driver install alright? Yes. The driver doesn't give any errors and show up in the DriverStore. Link to comment Share on other sites More sharing options...
Adiz 0 Posted December 18, 2015 Author Share Posted December 18, 2015 Late update; also tried ESS 7 to take the upgradefromseventonine route as suggested in the forums. Same error. Didn't work. Awesome support I might add. Link to comment Share on other sites More sharing options...
itman 1,510 Posted December 18, 2015 Share Posted December 18, 2015 How did you install ver. 8.0.0.319; web installer or off-line installer? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,614 Posted December 18, 2015 Administrators Share Posted December 18, 2015 I would definitely contact Customer care as the case needs to be consulted with engineers and tracked. According to the install log provided, the install was failing on installing epfwlwf driver. This operation is performed by the operating system itself so it's hard to tell why it's failing. Engineers might be able to give some further hints for troubleshooting the issue further. Link to comment Share on other sites More sharing options...
Adiz 0 Posted December 19, 2015 Author Share Posted December 19, 2015 How did you install ver. 8.0.0.319; web installer or off-line installer? Off-line installer on both version 8 and 7. Link to comment Share on other sites More sharing options...
Adiz 0 Posted December 19, 2015 Author Share Posted December 19, 2015 I would definitely contact Customer care as the case needs to be consulted with engineers and tracked. According to the install log provided, the install was failing on installing epfwlwf driver. This operation is performed by the operating system itself so it's hard to tell why it's failing. Engineers might be able to give some further hints for troubleshooting the issue further. Started a case with support. Will post back if a solution is found. Thanks for your reply. Link to comment Share on other sites More sharing options...
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