burhan 0 Posted December 14, 2015 Share Posted December 14, 2015 Eset real time protection is detecting and deleting crack files from pendrives even if it is set in exclusion options of ESS. We have excluded the folder in which the said crack file is kept, also excluded the whole pendrive, as well as the specific exe file which is getting deleted. Same problem persists with version 8 as well as version 9. We have regenerated the issue with multiple crack/sample files. Sometimes the problem generates after replugging the pendrive several times in the system. Please note that the drive letter of the pendrive remains same after replugging. Kindly check the issue and provide solution. Link to comment Share on other sites More sharing options...
burhan 0 Posted December 18, 2015 Author Share Posted December 18, 2015 knock...knock...anyone there?? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,601 Posted December 18, 2015 Administrators Share Posted December 18, 2015 It's not possible to exclude files or folders on external drives due to technical and security reasons. Link to comment Share on other sites More sharing options...
Most Valued Members shocked 59 Posted December 18, 2015 Most Valued Members Share Posted December 18, 2015 i have excluded a serial generator on my external hdd and it doesn't detect or remove it. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,601 Posted December 18, 2015 Administrators Share Posted December 18, 2015 i have excluded a serial generator on my external hdd and it doesn't detect or remove it. The exclusion shouldn't work after you unplug the disk and re-connect it to the computer. Link to comment Share on other sites More sharing options...
burhan 0 Posted December 19, 2015 Author Share Posted December 19, 2015 yes, if we reconnect the pendrive to the system eset detects it in real time protection Link to comment Share on other sites More sharing options...
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