Kosd 0 Posted December 12, 2015 Share Posted December 12, 2015 My Banking and Payment Protection isn't launching anymore. When I first installed SS9 it ran as intended, now it opens a small window quickly and then dissapears with out launching. When I first installed SS9 and first launched bank protection it told me to launch it using Internet Explorer instead of my default Edge browser, which I did and it worked just fine. Now I can't get Bank Protection to launch at all... I'm also having problems with SS9 not scanning my emails or for spam, I've had another post up for a week now, with zero help. What's up with ESET? I've been running with ESET for as long as I can remember, probably 10 years, and have never had any issues. Now it's one issue after another... Is the problem ESET SS9? or is it Windows 10 compatibility issues? I'd love some clarity and direction, but I'm afraid this post will be ignored like my other one too. I'm so frustrated I'm ready to just go buy Norton, and try and get a refund for SS9... Link to comment Share on other sites More sharing options...
del356 0 Posted December 13, 2015 Share Posted December 13, 2015 had similar problem in that it didn't work but have updated to version 9.0.349 and it seems to have fixed it. hope it helps you to Link to comment Share on other sites More sharing options...
Arcas 0 Posted December 13, 2015 Share Posted December 13, 2015 Hello, I have same issue Banking protected web browser just runs small cmd line window, which after blink of an eye is shutdown and after that secured browser won't start. I am running on: - windows 10 - eset 9 (9.0.318.22). If I try to check available actualization, it says, everything is up to date so I can't update to higher version and 'del356' says that higher version fixed it. Same version si fine on windows 8.1. Link to comment Share on other sites More sharing options...
PPQ 1 Posted December 13, 2015 Share Posted December 13, 2015 (edited) My Banking and Payment Protection isn't launching anymore. When I first installed SS9 it ran as intended, now it opens a small window quickly and then dissapears with out launching. When I first installed SS9 and first launched bank protection it told me to launch it using Internet Explorer instead of my default Edge browser, which I did and it worked just fine. Now I can't get Bank Protection to launch at all... I'm also having problems with SS9 not scanning my emails or for spam, I've had another post up for a week now, with zero help. What's up with ESET? I've been running with ESET for as long as I can remember, probably 10 years, and have never had any issues. Now it's one issue after another... Is the problem ESET SS9? or is it Windows 10 compatibility issues? I'd love some clarity and direction, but I'm afraid this post will be ignored like my other one too. I'm so frustrated I'm ready to just go buy Norton, and try and get a refund for SS9... Kosd: Thanks for reporting this. I'm having similar and other problems with the Banking protection.Please give ESET a chance to investigate then fix it, and they will. Don't go to Norton or another malware solution. Since you've been with ESET for quite a long time you will soon find you wont be satisfied with any other protection and come back to ESET anyway (I speak from experience). A non-optimum installation of ESET is still better than a fully functioning version of any other vendor out there. Some of the problems with ESET (and many other quality, honorable software providers) lately stems from Microsoft stupidity and arrogance where companies like ESET have to wait and then react to to Microsoft foolishness and poor implementation of their updates.patches and "improvements". Edited December 13, 2015 by PPQ Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,242 Posted December 13, 2015 Administrators Solution Share Posted December 13, 2015 Banking protected web browser just runs small cmd line window, which after blink of an eye is shutdown and after that secured browser won't start. I am running on: - windows 10 - eset 9 (9.0.318.22). This is because you have Threshold 2 update installed and use an x64 browser which were not supported in 9.0.318. The solution is to temporarily use an x86 browser until v9.0.349 version is released in Slovak language (probably within 1-2 weeks). It will be first available as an installer on ESET's website while uPCU (automatic update) will be available later, probably by the beginning of next year. Link to comment Share on other sites More sharing options...
Arcas 0 Posted December 13, 2015 Share Posted December 13, 2015 Banking protected web browser just runs small cmd line window, which after blink of an eye is shutdown and after that secured browser won't start. I am running on: - windows 10 - eset 9 (9.0.318.22). This is because you have Threshold 2 update installed and use an x64 browser which were not supported in 9.0.318. The solution is to temporarily use an x86 browser until v9.0.349 version is released in Slovak language (probably within 1-2 weeks). It will be first available as an installer on ESET's website while uPCU (automatic update) will be available later, probably by the beginning of next year. Oh thanks for reply. Great to hear it's gonna be fixed so soon. Link to comment Share on other sites More sharing options...
Kosd 0 Posted January 6, 2016 Author Share Posted January 6, 2016 Banking protected web browser just runs small cmd line window, which after blink of an eye is shutdown and after that secured browser won't start. I am running on: - windows 10 - eset 9 (9.0.318.22). This is because you have Threshold 2 update installed and use an x64 browser which were not supported in 9.0.318. The solution is to temporarily use an x86 browser until v9.0.349 version is released in Slovak language (probably within 1-2 weeks). It will be first available as an installer on ESET's website while uPCU (automatic update) will be available later, probably by the beginning of next year. Thanks for the response, I was just frustrated in the beginning when I first installed SS9, all I needed to know is that it isn't an isolated issue with just me, Good to here you guys are on it. I haven't had an issue using ESET for the 10+ years I've been using it, until SS9. I'm just sick of the spam I'm getting... Link to comment Share on other sites More sharing options...
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