mygeeknc 0 Posted December 12, 2015 Share Posted December 12, 2015 We're using ESET RA for a host of different clients and now when we install the agent, we're getting their external hostname and not the hostname of the machine. So for example, we're getting a lot of cpe-x-x-x-x-.ext-domain.rr.com and can't tell the machines apart. Is there a way with the batch file to specify the hostname that we'd like to use with the agent? Thanks! Link to comment Share on other sites More sharing options...
ESET Staff MartinK 384 Posted December 12, 2015 ESET Staff Share Posted December 12, 2015 We're using ESET RA for a host of different clients and now when we install the agent, we're getting their external hostname and not the hostname of the machine. So for example, we're getting a lot of cpe-x-x-x-x-.ext-domain.rr.com and can't tell the machines apart. Is there a way with the batch file to specify the hostname that we'd like to use with the agent? Thanks! Hello, unfortunately that is not possible. Computer name you see in console is based on reverse DNS resolving of IP that client connected from. I would recommend to use either of: Server task "Rename Computers" which will rename computer to FQDN reported by clients (the same value you see in "Client details"). Manually renaming computers, i.e. using "Rename multiple items" in clients view Link to comment Share on other sites More sharing options...
mygeeknc 0 Posted December 12, 2015 Author Share Posted December 12, 2015 Is there a way to do this outside of the batch file? Possibly with the MSI file it downloads? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,290 Posted December 12, 2015 Administrators Share Posted December 12, 2015 Is there a way to do this outside of the batch file? Possibly with the MSI file it downloads? You can accomplish the above suggestions via the ERA console. Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted December 13, 2015 Share Posted December 13, 2015 Remember that if you click the details for a client and scroll to the bottom you can see the computer name. We just copy-paste that from the bottom of the screen and paste it into the input field at the top of the screen. Jim Link to comment Share on other sites More sharing options...
davidpitt 4 Posted December 14, 2015 Share Posted December 14, 2015 (edited) Am I missing something here?! In the latest 6.2 ERA there is a server task which automatically renames clients based on their local computer name or FQDN. Admin > Server Tasks > Automatic renaming of synchronized computers to FQDN format. All I do is assign a trigger to it so it runs every 5mins, that way the clients always show their computer name within the console and not their external hostname. Edit: Oh I should point out that by default it only renames computers within the 'Computers' group. Assign it to 'All' and never have to worry about wrong computers names showing in the console again. Edited December 14, 2015 by davidpitt Link to comment Share on other sites More sharing options...
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