karlbeem 0 Posted December 9, 2015 Posted December 9, 2015 (edited) One of our computers has the Helpdesk.com virus (?). How do we get rid of it? Edited December 9, 2015 by karlbeem
Administrators Marcos 5,452 Posted December 9, 2015 Administrators Posted December 9, 2015 Let's start off with ESET Log Collector (hxxp://support.eset.com/kb3466/). Run it and pm me the archive created.
karlbeem 0 Posted December 14, 2015 Author Posted December 14, 2015 Let's start off with ESET Log Collector (hxxp://support.eset.com/kb3466/). Run it and pm me the archive created. The logs will not upload - any ideas?
Administrators Marcos 5,452 Posted December 15, 2015 Administrators Posted December 15, 2015 Could you re-try? What's the size of the archive?
karlbeem 0 Posted December 15, 2015 Author Posted December 15, 2015 Could you re-try? What's the size of the archive? I have. It's 1.7 MB.
karlbeem 0 Posted December 22, 2015 Author Posted December 22, 2015 Could you re-try? What's the size of the archive? I have. It's 1.7 MB. Have you looked at the file I upoaded?
Recommended Posts