karlbeem 0 Posted December 9, 2015 Share Posted December 9, 2015 (edited) One of our computers has the Helpdesk.com virus (?). How do we get rid of it? Edited December 9, 2015 by karlbeem Link to comment Share on other sites More sharing options...
Administrators Marcos 4,908 Posted December 9, 2015 Administrators Share Posted December 9, 2015 Let's start off with ESET Log Collector (hxxp://support.eset.com/kb3466/). Run it and pm me the archive created. Link to comment Share on other sites More sharing options...
karlbeem 0 Posted December 14, 2015 Author Share Posted December 14, 2015 Let's start off with ESET Log Collector (hxxp://support.eset.com/kb3466/). Run it and pm me the archive created. The logs will not upload - any ideas? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,908 Posted December 15, 2015 Administrators Share Posted December 15, 2015 Could you re-try? What's the size of the archive? Link to comment Share on other sites More sharing options...
karlbeem 0 Posted December 15, 2015 Author Share Posted December 15, 2015 Could you re-try? What's the size of the archive? I have. It's 1.7 MB. Link to comment Share on other sites More sharing options...
karlbeem 0 Posted December 22, 2015 Author Share Posted December 22, 2015 Could you re-try? What's the size of the archive? I have. It's 1.7 MB. Have you looked at the file I upoaded? Link to comment Share on other sites More sharing options...
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