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I can't post? I need help...


Kosd
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Why can't I post? I have some legitimate questions that I'm looking for answers too.

Can some Mod please aprove me... this is kind of rediculous I've been trying to get some answers for 2 days now and I can't post without mods approving me first.

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  • Former ESET Employees

Our apologies for the delay in approving your posts. I'll get that taken care of now and answer what I can. 

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  • 2 weeks later...
  • 1 month later...
  • ESET Moderators

Hi BrianA_MN,

New users first need to be manually approved by moderators. You have now been approved and can post.

Thanks for your understanding.

T.

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  • 4 weeks later...

New users first need to be manually approved by moderators.

Why is that?

Previously you just had to confirm your mail. Or is the mail verification still broken?

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New users first need to be manually approved by moderators.

Why is that?

Previously you just had to confirm your mail. Or is the mail verification still broken?

 

To counter spammers is one reason. But its not 100% effective as we have seen lately when some spam slipped through, but I would say that it's better to use this method than not use anything at all.

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How long does it typically take for a moderator to approve a post?

 

I started a thread asking for help on an issue (google chrome crashing because HIPS), and it's been 5 hours... :unsure: 

If it usually takes 24 hours, then I will wait. I would just like to have an idea how long to wait and when I should inquire about it. 

 

Thank you.

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I cannot post also, having to pause my protection due to printer spooling. How long does it take to be approved? I have confirmed in email. Thanks

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Hi, please approve my first two posts.

 

It may help ESET to get the slow downloads of signatures fixed.

 

 

Thanks

Thorsten

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  • ESET Moderators

Hello azi, you are now approved.

As for the download speeds, we are looking into it with high priority.

T.

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  • 2 weeks later...
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  • 2 months later...

Hello Moderators,

I am a new Forum Member. I have ESET security on all desktops and laptops in my small business set-up- 5 units in total.  I set up a profile at my.eset.com, from which I downloaded and purchased various security programs.  The login and password are not being recognized, and my requests to change the password has not resulted in the sending of the password changing links. I have set up a new profile, but cannot merge these accounts, from my viewing of the profile.  I need to add security to a new desktop, and cannot access my current user key which should cover this desktop.

 

Can you assist? I have also tried the free scan for this desktop from the website, and it will not download to the desktop- I think we are battling a virus as the user of the desktop did not allow the McAfee that came with it to be enabled, but has had no security for 3 months!  Really need ESEt NOD32 on that desktop.

 

Hoping I can be approved, or replied to soon- Many thanks! Maple Lane

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