CMS 8 Posted November 30, 2015 Share Posted November 30, 2015 Hi folks, Since updating to ERA Server v6 I'm grappling with how to resolve a number of tasks... I have some ESET Endpoints which are 6.0.12035.0. But the ESET Applications tab in ERA is telling me they're out-of-date. I don't see an obvious way to upgrade these endpoints. I can see a Component Upgrade task for the ERA Server, but not for endpoints. Do I just use the Software Install task? I'm using ERA Server 6.2.171.0. Thanks Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 276 Posted November 30, 2015 ESET Moderators Share Posted November 30, 2015 Yes, Software Install Task is the correct way to install newer versions of products on the existing clients. Link to comment Share on other sites More sharing options...
Administrators Marcos 3,825 Posted November 30, 2015 Administrators Share Posted November 30, 2015 Is it actually a "Security product" that is reporting to be out of date? Isn't it another ERA component, such as agent? Link to comment Share on other sites More sharing options...
CMS 8 Posted December 1, 2015 Author Share Posted December 1, 2015 In this case it's ESET Endpoint Antivirus on a client. I'm also seeing that the ESET Rogue Detection Sensor is out-of-date on the server. I've tried a component upgrade, but that hasn't resolved it. I'm assuming it needs some separate upgrade? Link to comment Share on other sites More sharing options...
CMS 8 Posted December 1, 2015 Author Share Posted December 1, 2015 When I try and upgrade to a newer v6 EEA it fails. When I look in the TRACE.LOG on the client I see messages over and over about the server actively refusing the connection. Yet the firewall at least is not turned on. Any ideas? 2015-12-01 11:03:54 Error: CReplicationModule [Thread 3ca4]: CReplicationManager: Replication (network) connection to 'host: "server.domain.local" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it 2015-12-01 11:04:54 Error: CReplicationModule [Thread 2378]: CReplicationManager: Replication (network) connection to 'host: "server.domain.local" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it 2015-12-01 11:05:54 Error: CReplicationModule [Thread 3f44]: CReplicationManager: Replication (network) connection to 'host: "server.domain.local" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it 2015-12-01 11:09:01 Error: CSystemConnectorModule [Thread 3208]: Software installation failed: Package not found 2015-12-01 11:10:55 Error: CSystemConnectorModule [Thread 3208]: Software installation failed: Package not found 2015-12-01 11:10:55 Error: CReplicationModule [Thread 296c]: CReplicationManager: Failed to start replication, connection for replication link '00000000-0000-0000-7007-000000000001' (Automatic replication (OUT_OF_ORDER)) is already pending 2015-12-01 11:12:54 Error: CReplicationModule [Thread 38f4]: CReplicationManager: Replication (network) connection to 'host: "server.domain.local" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it 2015-12-01 11:13:54 Error: CReplicationModule [Thread 35ec]: CReplicationManager: Replication (network) connection to 'host: "server.domain.local" port: 2222' failed with: (0x274d), No connection could be made because the target machine actively refused it 2015-12-01 11:26:55 Error: CSystemConnectorModule [Thread 3208]: Software installation failed: Package not found 2015-12-01 11:26:55 Error: CReplicationModule [Thread 24e8]: CReplicationManager: Failed to start replication, connection for replication link '00000000-0000-0000-7007-000000000001' (Automatic replication (OUT_OF_ORDER)) is already pending 2015-12-01 13:17:00 Error: CSystemConnectorModule [Thread 3208]: Software installation failed: Package not found Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 3,825 Posted December 1, 2015 Administrators Solution Share Posted December 1, 2015 I see an error 'package not found' in the log. Did you create a new Install task with a current package from ESET's repository? Link to comment Share on other sites More sharing options...
CMS 8 Posted December 2, 2015 Author Share Posted December 2, 2015 I hadn't tried that, but with these test machines I ended up manually installing. I tried recreating the task for a further test machine, and curiously that has now installed. So I will try that for further tests. (I need to roll this out to 500 PCs, so *really* want to get the task based deployment working from the ERA) Link to comment Share on other sites More sharing options...
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