Michaelhanna 0 Posted November 30, 2015 Share Posted November 30, 2015 (edited) Hello , I am also my company facing big problem due to shared sites hacked using ASP-Shell that we can remove using Avast or any other antivirus engines , i send mail through the server asking for support while no reply till now . RE: [CASE:33909] [sR] The server was totally hacked using ASP-Shell file "support@esetme.com; djenane@esetme.com" replied that as below since 24/11 and till now no info received "are still working on the case, we shall update you by tomorrow" I recommended ESET to be our security product while i regret on the recommendation specially after trying to get any feedback from the late support. Edited November 30, 2015 by TomasP removed malicious attachment Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 276 Posted November 30, 2015 ESET Moderators Share Posted November 30, 2015 Hello, I am sorry about your experience. I suggest you call the office on their phone number +971 4 3754052 and ask about the case. Thank you. Link to comment Share on other sites More sharing options...
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