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Posted (edited)

Hello ,

 

I am also my company facing big problem due to shared sites hacked using ASP-Shell that we can remove using Avast or any other antivirus engines , 

 

i send mail through the server asking for support while no reply till now .

 

RE: [CASE:33909] [sR] The server was totally hacked using ASP-Shell file "[email protected]; [email protected]" replied that as below since 24/11 and till now no info received 

"are still working on the case, we shall update you by tomorrow"

 

I recommended ESET to be our security product while i regret on the recommendation specially after trying to get any feedback from the late support.

Edited by TomasP
removed malicious attachment
  • ESET Moderators
Posted

Hello,

I am sorry about your experience.

I suggest you call the office on their phone number +971 4 3754052 and ask about the case.

Thank you.

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