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Problems deploying virtual appliance in VMWare


doberk
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Hello, 

 

I am trying to deploy the ESET Remote Administrator 6 for VMWare, and I am having several problemas.

 

I have downloaded the ovf file from eset website (vmware version) and I have deployed it. According the installation guide, it should appear a properties page when you have to configure hostname, password and domain. This page did not appear in my case. 

 

Well, after finished deployment I have powered on the machine and entered into console using default password "eraadmin". Then I have configured the server by editing the ovf.xml file. Here I could set all the parameters (ip, netmask, hostname, domain, domain account, domain password, etc). After done, I have rebooted the server.

 

It ran without errors or warnings, showing the links to access the web console: https://eraserver.domain.com:8443and https://10.0.3.80:8443 (the ip I had configured first).

 

However, this ip doesn´t responde from clients and I can´t access to web console. I can reach every hosts from server, included itself in 10.0.3.80 (ping results ok). Where am I wrong?

 

Thanks in advance.

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  • ESET Moderators

Hello,

Please try to connect to the server via SSH and verify the IP address (using ifconfig) and also check whether the HTTP server service is running (using /etc/init.d/tomcat6 status) and whether it is listening on the port 8443 (using netstat -tulnp).

Alternatively, could the problem be with firewall settings on your network which would block the connection attempts?

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