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False Positive on Compuclever


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Hello!

 

I'm the security analyst on CompuClever Systems Inc. ESET-NOD32 flagged several installation packages as potentially unwanted on VirusTotal. We think your detection is a false positive.  I've already sent several emails to samples@eset.com, but there was no response.  Could you tell me why you did not response our false-positive removal request emails?

 

Best regards,

Rosalie Li

security@compuclever.net

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This forum does not serve as a communication channel for disputing PUA detections. PUA detections can only be reported to samples[at]eset.com. As for the application, it does indeed look like PUA so false positive is quite unlikely.

Having said that, we'll draw this topic to a close.

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