UnDocumented 0 Posted August 2, 2013 Share Posted August 2, 2013 i install ERA 5.0.119 and Endpoint 5.0.2214 installation via remote (windows push to install) is OK client endpoint communication is OK update between client and server transfered but the client is'nt listed in console client OS is Win 7 32 and 64 bit Link to comment Share on other sites More sharing options...
Chadh 45 Posted August 5, 2013 Share Posted August 5, 2013 Hello UnDocumented, Please try the troubleshooting steps outlined in the following Knowledgebase article: Why can't I see client workstations in the client tab of the ESET Remote Administrator Console? Thank you,ChadH Link to comment Share on other sites More sharing options...
drewd 6 Posted August 5, 2013 Share Posted August 5, 2013 Please use the ESET KB article SOLN2716, that ChadH suggested to verify that the ESET antivirus client is configured properly to connect to the ERA Server, and that port 2222 is open on both the server as well as the workstation: hxxp://kb.eset.com/esetkb/SOLN2716: Link to comment Share on other sites More sharing options...
Administrators Marcos 3,882 Posted August 7, 2013 Administrators Share Posted August 7, 2013 Should the above fail, see my advice in https://forum.eset.com/topic/692-era-server-failure-cant-connect-to-host-0x2101/. Link to comment Share on other sites More sharing options...
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