ErikP 0 Posted November 17, 2015 Share Posted November 17, 2015 Hi Guys, I want ESET clients that are outside our local network to show up in the ERA 6 console. I have installed the ERA 6 Server and opened port 2222 on the firewall (log shows traffic is allowed on port 2222), on lan everything works fine, servers and workstation show up in the console, but cliënts outside our lan don't show up. Are there any ports except 2222 that need to be configurered on the firewall? Thanks in advance. ErikP Link to comment Share on other sites More sharing options...
j-gray 31 Posted November 17, 2015 Share Posted November 17, 2015 You have to use Active Directory Sync (if you use AD), or install the Rogue Detection Sensor on a workstation/server in each subnet where you want to discover workstations. ...and don't get me started on this design Link to comment Share on other sites More sharing options...
ErikP 0 Posted November 17, 2015 Author Share Posted November 17, 2015 Thanks, but discovery is not the main problem. I want to manage the workstations. When the workstation leaves our company lan there is no communication anymore between the agent that is located on the workstation and the ERA 6 Server. Link to comment Share on other sites More sharing options...
jimwillsher 64 Posted November 17, 2015 Share Posted November 17, 2015 Only 2222 i required. That's all we have open, and all our clients are laptops that are frequently out of the office. Have you specified a FQDN for the agent connection ? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,704 Posted November 17, 2015 Administrators Share Posted November 17, 2015 I'd check agent's trace log on clients as well as C:\ProgramData\ESET\RemoteAdministrator\Agent\Logs\status.html for possible errors. Link to comment Share on other sites More sharing options...
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