Tomzen 0 Posted November 14, 2015 Share Posted November 14, 2015 Hello, I'm currently receiving an error for ESET Nod32 running version 9.0.318.0 on Windows 10. My home page as well as notification center are saying I require an update for my virus database, however when I try to run it, It says it is already updated. My license is valid until 2020. Screenshots: Home Screen ~ https://i.gyazo.com/3def6f652375514985b571dcc123db81.png Update Screen ~ https://i.gyazo.com/f3fae325cc4b66ef5f1c2339da627cb9.png What happens when I press the update button (GIF): https://i.gyazo.com/0f4446c7fac607eeebc3a18a54d30ebf.gif Thanks in advance. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,252 Posted November 15, 2015 Administrators Share Posted November 15, 2015 Since further logs (etw + Wireshark pcap) will be needed for troubleshooting the issue, I'd suggest contacting Customer care if uninstalling v9 and installing it from scratch doesn't help. Link to comment Share on other sites More sharing options...
feddy 0 Posted November 17, 2015 Share Posted November 17, 2015 Hallo Tomzen, We have already reported this issue, but nevertheless it was not done anything to solve the problem https://forum.eset.com/topic/6289-eset-nod32-9-and-database/ Link to comment Share on other sites More sharing options...
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