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"Unable to clean" threats caught by HTTP Filter

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I've noticed that when certain sites are blocked by the HTTP filter, ERA will flag it as a critical threat, and under action error, lists "Unable to clean."


The "object type" says file, but the "object URI" lists a web address instead of a file path. So, what is it trying to clean?

This event often occurs along with an actual file that has successfully been cleaned/deleted. 


What is the appropriate way to deal with these events? I believe in v5, it used to say something along the lines of "connection terminated" and it would only show as an informational alert. 


Thanks for your help!




Endpoint Antivirus 6.2

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