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"Unable to clean" threats caught by HTTP Filter


BenjaminMH

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I've noticed that when certain sites are blocked by the HTTP filter, ERA will flag it as a critical threat, and under action error, lists "Unable to clean."

 

The "object type" says file, but the "object URI" lists a web address instead of a file path. So, what is it trying to clean?

This event often occurs along with an actual file that has successfully been cleaned/deleted. 

 

What is the appropriate way to deal with these events? I believe in v5, it used to say something along the lines of "connection terminated" and it would only show as an informational alert. 

 

Thanks for your help!

 

 

ESET ERA 6.2

Endpoint Antivirus 6.2

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