pipboy3000 3 Posted November 9, 2015 Share Posted November 9, 2015 Is there any way to return the license from an old computers that have been scrapped / made redundant back to the licenses pool, so that can be assigned to the next machine? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted November 9, 2015 Administrators Share Posted November 9, 2015 You can release unused licenses via ERA -> Admin -> License management or via the web portal ela.eset.com. Link to comment Share on other sites More sharing options...
pipboy3000 3 Posted November 9, 2015 Author Share Posted November 9, 2015 I might be missing something, but this looks more like a cumulative list rather than individual subscriptions. Link to comment Share on other sites More sharing options...
Solution jimwillsher 65 Posted November 9, 2015 Solution Share Posted November 9, 2015 Within ELA, go into Unit Distributions option (third icon down) and there you'll see all the computers assictaed with the license. Link to comment Share on other sites More sharing options...
pipboy3000 3 Posted November 9, 2015 Author Share Posted November 9, 2015 I guess I've done something wrong, cause it says: Unit managementYou have no license authorizations. Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted November 10, 2015 Share Posted November 10, 2015 Make sure you are logging into ELA using the same user ID that's associated with the license. Otherwise you can't manage the licenses. Link to comment Share on other sites More sharing options...
pipboy3000 3 Posted November 10, 2015 Author Share Posted November 10, 2015 OK, I'm in, word of advice for everyone else, open ELA from your admin panel and the password for license manager is in printed on your license document. Link to comment Share on other sites More sharing options...
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