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ERA - Report Templates - Scheduler Question


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I am troubleshooting a problem wherein my Notification Manager is not firing off the associated Threat notification when a Level 1 Critical Event is detected.  ESET Partner Support indicated this may be due to the "Frequency" setting, which is currently set to "Once."  In our initial training for the ESET RA, we were advised this setting should be Once as the report is only meant to be used if the Notification Manager detects a Level 1 Critical Threat. 

 

If changing this setting will fix this problem, what is the proper frequency to use then?  My choices are:

 

- None

- Once

- Daily

- Weekly

- Monthly

- Yearly

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