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Esset smart security 8 not loading after Windows 10 update


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When I got up this morning my computer was updating with the latest Windows 10 update.

After the reboot Eset smart securutiy 8 gave me the following error message

'Error comunicating with kernel'.

If I click on the eset icon on the windows 10 tool bar I see the green tick saying that protection is activated.

If I try to load the main gui, I get the gui, but only the outlinee, there is nothing inside. Then 'eset gui is restarting' then 'error communicatig with kernel'.

 

I tried re-installing eset from the website, but this failed giving me a message that I shoud run an advanced cleaner as there may be malware activity. This too failed.

Windows control panel reports that Eset is turned off, and can't turn it on.

I'd really appreciate any suggestions,

Thanks

 

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Thanks TomFace.

All's running 'fine after yet another reboot.

I had been running Windows 10 for a few weeks with ESET working fine, unitl this update.

 

I always advise people to re-boot, maybe I should I have done that agian before panicking.

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antiochus, on 31 Oct 2015 - 11:48 PM, said:antiochus, on 31 Oct 2015 - 11:48 PM, said:

Thanks TomFace.

All's running 'fine after yet another reboot.

I had been running Windows 10 for a few weeks with ESET working fine, unitl this update.

 

I always advise people to re-boot, maybe I should I have done that agian before panicking.

Glad to hear your update. I try to avoid panic at all costs (as panic = chaos).

 

For me, sometimes it's just best to shut down, walk away and think about it. 

 

Tom

Edited by TomFace
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