benconnected 0 Posted October 29, 2015 Share Posted October 29, 2015 Using ERA6 and Endpoint Antivirus I pushed the remote agent with group policy and the antivirus with ESET remote admin. Now I need to activate them but the dynamic group "Not activated security product" is empty. I can't tell which ones need activated. I tried creating my own dynamic group for this purpose but it stays empty too. How do I get the clients to tell ERA they need activated? Quote Link to post Share on other sites
ESET Staff Gonzalo Alvarez 65 Posted October 29, 2015 ESET Staff Share Posted October 29, 2015 Hi @benconnected Perhaps this can help you: hxxp://help.eset.com/era_admin/62/en-US/?client_tasks_product_activation.htm Quote Link to post Share on other sites
benconnected 0 Posted October 29, 2015 Author Share Posted October 29, 2015 Thanks but that wasn't my question. I know how to activate them with ERA, but ERA doesn't tell me which ones need activated. The built-in dynamic group that is supposed to do that isn't working. Quote Link to post Share on other sites
Administrators Marcos 3,511 Posted October 30, 2015 Administrators Share Posted October 30, 2015 Are those clients actually reporting to ERA? Do you see them in the Lost and found group? Quote Link to post Share on other sites
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