benconnected 0 Posted October 29, 2015 Share Posted October 29, 2015 Using ERA6 and Endpoint Antivirus I pushed the remote agent with group policy and the antivirus with ESET remote admin. Now I need to activate them but the dynamic group "Not activated security product" is empty. I can't tell which ones need activated. I tried creating my own dynamic group for this purpose but it stays empty too. How do I get the clients to tell ERA they need activated? Link to comment Share on other sites More sharing options...
ESET Staff Gonzalo Alvarez 66 Posted October 29, 2015 ESET Staff Share Posted October 29, 2015 Hi @benconnected Perhaps this can help you: hxxp://help.eset.com/era_admin/62/en-US/?client_tasks_product_activation.htm Link to comment Share on other sites More sharing options...
benconnected 0 Posted October 29, 2015 Author Share Posted October 29, 2015 Thanks but that wasn't my question. I know how to activate them with ERA, but ERA doesn't tell me which ones need activated. The built-in dynamic group that is supposed to do that isn't working. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted October 30, 2015 Administrators Share Posted October 30, 2015 Are those clients actually reporting to ERA? Do you see them in the Lost and found group? Link to comment Share on other sites More sharing options...
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