Raetke Schönig 0 Posted October 27, 2015 Share Posted October 27, 2015 Hi, I'm having difficulties during the installation of the MDC component for ERA 6. When the installer asks for the Certificate I supply it with everything it wants to know but when I come to the step where it wants to connect to the ERA, I receive an error message that no connection to the CA could be made. The CA in this case is our domain controller so obviously the connection is fine and everything is reachable. Did I make a mistake with the certificate or where is this coming from? Anybody have an idea? Best regards, Raetke Schönig Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 302 Posted October 27, 2015 ESET Moderators Share Posted October 27, 2015 Hello, could you pleae check the installation log for further details? It is usually created in a subfolder of where the installer was run from. Link to comment Share on other sites More sharing options...
Raetke Schönig 0 Posted October 28, 2015 Author Share Posted October 28, 2015 Hi Tomas, sadly I can't find any log files. No sub folder is created during the installation. Is there any other way to check for installation log files? Link to comment Share on other sites More sharing options...
Solution Raetke Schönig 0 Posted November 11, 2015 Author Solution Share Posted November 11, 2015 Hi, I was able to fix the problem during a telephone conference with ESET support. We circumvented the problem by doing a manual offline installation and giving proxy certificate and CA certificate manually. Thanks for your assistance. Best regards, Raetke Schönig Link to comment Share on other sites More sharing options...
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