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Zardoc

Excel 2016 slow to close Eset 9

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Hello guys,

 

I just noticed that version 9 of NOD32 antivirus has issues with Excel 2016 365.

 

Excel files are slow to close.

 

I disabled ESET and all went well.

 

I don't know what causses the slow shutdown of excel. I tried to disable some scan ON features but to no avail.

 

Does someone know the reason and is there a fix?

 

Thanks.

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Hi @Zardoc,

 

Can you tell us Operating system, bits and ram you have on the pc with the problem.

 

Also, I suggest you disable temporary 1 by 1 the modules of ESET NOD32 Antivirus in the "Configuration" menu

and open and close an excel file.

This will narrow what module is causing the problem.

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Marcos,

 

Fix, solved. ;)

 

2, Temporarily disable Self-defense and restart the computer
 
3, Rename the files (e.g. rename the extension to .sys_)
C:\Windows\System32\drivers\eamonm.sys
C:\Program Files\ESET\ESET NOD32 Antivirus\Drivers\eamonm\eamonm.sys
 
4, copy the new version of the module to both folders
 
5, re-enable Self-defense
 
6, restart the computer
 
Finally try to reproduce the issue. We assume that the new driver should address this issue.

 

Specs

 

ASUS Z87 A ATX LGA1150 Z87DDR3 2PCI-E16 2PCI-E1 HDMI CrossFireX/SLI SATA3 USB3.0

Intel® 4th Generation Core™ 4770K Unlocked Quad Core Hyperthreading Processor LGA1155 3.5GHZ Haswell 8MB

Windows® 10.0 10240

ASUS GeForce GTX 780 OC DirectCU II 941MHZ 3GB 6.0GHZ GDDR5 2xDVI HDMI DisplayPort PCI-E

G.SKILL Ripjaws X F3-12800CL9D-8GBXL 16GB 4X4GB DDR3-1600 CL9-9-9-24 Memory

Samsung 840 Pro 256 GB Solid-State Hard Drive

Samsung 840 Evo Series 250GB  Solid-State Hard Drive

Western Digital Caviar Black 2x 1TB 6GB/S 7200RPM 64MB
Liteon 24X DVD Writer SATA Black Retail
Coolermaster Haf X EATX Tower Case Black INT Front USB3.0
Corsair Professional Series Gold AX850 CMPSU-850AX 850W ATX Fully Modular 80PLUS Gold Power Supply
Hauppauge WinTV HVR-2250 Media Center Kit Dual TUNER

Thermaltake CPU Cooler CLP0556 Intel® Core i7 (Socket LGA1155/1156/1150)

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Hi, I experience the same issue.

But where can I find the new version of this file ?

Thank you in advance.

Benjamin

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IMPORTANT NOTICE: Please temporarily downgrade to v8 until a new service build of v9 addressing the issue is ready. We've just found out that merely replacing the driver does not suffice and due to dependencies between drivers and dlls real-time protection would not work.

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Is this fixed on the upcoming/released (349) update?

 

Yes, it is.

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