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ERA server install error


sdnian
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Go to solution Solved by TomasP,

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I try to install ERA v6.2.171.0. I've an old ERA server want to move another one. So I backup the database in old server. And Install SQL express in new server. Then restore database into SQL in new server. Everything is fine so far.

 

Then I run Setup.exe to install ERA Server.. But I got the below error message. And I found out a strange thing. I don't change anything in the new server. Just close the setup window. Then run it again. Second time it still failed. But third time, no found any error message. I could install finished. What problem is this?

 

OS: Windows 2008 SP2

 

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Hello,

Further error details are contained in an installation log, these logs are saved in the 'logs' folder in the location from where you ran the installation (setup.exe).

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Hello,

Further error details are contained in an installation log, these logs are saved in the 'logs' folder in the location from where you ran the installation (setup.exe).

 

I can't find out helpful information from log files. Could you take a look the log files, please? Thank you.

 

Logs.zip

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Hello, this is the line that carries the actual error:

ERROR: (DbUpgrade) [Microsoft][ODBC SQL Server Driver][SQL Server]User, group, or role 'era_user' already exists in the current database.
Have you previously used ERA on this server? Are you installing over an already existing installation?
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Okay.. I know why is the problem.. Because I restore database from another ERA server. So the user 'era_user' already exists in SQL server. Thank you.

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