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Problem with Updating or deinstalling ESET to update


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HI,

i got this problem since like 2 years or so and couldn´t find anything toi solve it:

i have Smart security 6.0.308.1 and Can´t Update it to a newer version. Every Time i´m trying it i´m getting an errormessage that he got an error with installing the update.

If i try to deinstall and it tells me it does need a network-resource "ess_nt64_deu.msi", but i dont find that so i can´deinstall in order to reinstall the newer version.

Can anyone Help me?!

Thanks in advance!

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