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How to disable Anti-theft remotely? (phone is not connect to the internet)

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Dear Forum,

I installed the free version of Panda Mobile Security 3 months ago and activated the anti-theft function.

I replaced my regular SIM with a local SIM at my travel destination and my phone has locked it self out for 8 days now.

I am able to log in with my encrypted password at the initial password prompt, but after this l get a privacy pin code request, which l cant remember???


Another phone at another location is configured as backup for recovery purpose.

Please help, what is required or what do l need to do????

Thank you

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  • ESET Moderators


You are contacing ESET, but your post states you installed a software from a competing manufacturer.

Thus, you should contact them for support.



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