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Mapped domain security groups not working


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Hello,

With ERA 6.2, I added a mapped domain security group based on the SID and it is working fine (I can browse my AD to find the group).  This group is enabled in ERA.  But when I want to log on in the console with a member of the AD group, the credentials are not recognized.  What am I missing? Thanks.

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Do you also enter the domain name followed by a backslash before the username, and do you check the checkbox to log into a domain?

Does logging in with the domain administrator account work?

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  • 1 year later...
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If I am currently using the Virtual appliance and I am able to complete a static group synchronization task and a user group synchronization but the SID for the users are not showing when trying to add a new mapped domain security group are there any suggestions on what to check next?
I have tested on the virtual appliance using the command kinit {ad username} and it does not get any errors also manually entering the SID for the group still does not allow me to login as one of the users.
I have attempted the shortname in all caps\as user and just the user name, however I am still not able to login as a domain user.

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