John in PA 0 Posted October 19, 2015 Share Posted October 19, 2015 I'm running ESET Nod32 AV on 3 different Windows 10 computers. One computer only consistently gives "Protocol Filtering Problem" error on startup. Software seems to be functioning otherwise. Clicking on "learn more about this message" seems not to yield helpful information. Help? Link to post Share on other sites
Administrators Marcos 3,465 Posted October 19, 2015 Administrators Share Posted October 19, 2015 Does the ESET icon turn green after a while? If so, then this is a known issue when the web & email protection starts a bit later than gui and it will be fixed via an automatic update in the near future. Link to post Share on other sites
manOFpeace 1 Posted October 21, 2015 Share Posted October 21, 2015 Can I assume I have same problem as member above and problem will be fixed via future update. Using Win 7. Thanks for looking. Link to post Share on other sites
Super_Spartan 52 Posted October 21, 2015 Share Posted October 21, 2015 Same problem here yesterday on a Windows 10 laptop, happens randomly upon restart. Link to post Share on other sites
Administrators Marcos 3,465 Posted October 21, 2015 Administrators Share Posted October 21, 2015 Yes, the above mentioned message should not occur as of the next version that will also be distributed as a PCU. The icon should turn green automatically after a short while and the error should disappear. Link to post Share on other sites
manOFpeace 1 Posted October 21, 2015 Share Posted October 21, 2015 Thank you Marcos Link to post Share on other sites
Super_Spartan 52 Posted October 21, 2015 Share Posted October 21, 2015 Yes, the above mentioned message should not occur as of the next version that will also be distributed as a PCU. The icon should turn green automatically after a short while and the error should disappear. Great, what is PCU though? Link to post Share on other sites
KADeGraff 0 Posted October 21, 2015 Share Posted October 21, 2015 The ESET icon in the system tray does indeed clear (lose the red mark) after a short while, but the message does not ever go away unless you click it away manually. Looking forward to the fix for either of these issues as many of my clients are calling me about this (most would not call if the message went away as quickly as the icon cleared to all green). Link to post Share on other sites
SweX 865 Posted October 21, 2015 Share Posted October 21, 2015 Yes, the above mentioned message should not occur as of the next version that will also be distributed as a PCU. The icon should turn green automatically after a short while and the error should disappear. Great, what is PCU though? PCU = Program Component Update - they get downloaded via the VSD update channel. Link to post Share on other sites
Super_Spartan 52 Posted October 21, 2015 Share Posted October 21, 2015 Yes, the above mentioned message should not occur as of the next version that will also be distributed as a PCU. The icon should turn green automatically after a short while and the error should disappear. Great, what is PCU though? PCU = Program Component Update - they get downloaded via the VSD update channel. thanks man Link to post Share on other sites
SweX 865 Posted October 21, 2015 Share Posted October 21, 2015 Yes, the above mentioned message should not occur as of the next version that will also be distributed as a PCU. The icon should turn green automatically after a short while and the error should disappear. Great, what is PCU though? PCU = Program Component Update - they get downloaded via the VSD update channel. thanks man You're welcome man. Link to post Share on other sites
manOFpeace 1 Posted October 22, 2015 Share Posted October 22, 2015 Thanks men for clearing up meaning of PCU... Link to post Share on other sites
manOFpeace 1 Posted October 26, 2015 Share Posted October 26, 2015 And thanks to Eset, problem has gone. Link to post Share on other sites
howardagoldberg 9 Posted October 26, 2015 Share Posted October 26, 2015 Any update on an ETA when this issue will be resolved? The "error" message displayed again this morning (Monday, 10/26 6:30 a.m. Eastern U.S.) on boot. (Icon was green, main GUI showed "fully protected." Please advise. Thanks! Link to post Share on other sites
ESET Moderators TomasP 259 Posted October 26, 2015 ESET Moderators Share Posted October 26, 2015 Hello, there is no ETA yet, but it should before the end of the year. However, the issue does not present any security risk - as soon as the icon turns green, the protection has fully started. Link to post Share on other sites
manOFpeace 1 Posted October 27, 2015 Share Posted October 27, 2015 Hi, 15 mins ago I had to do a re-start and the message appeared again. I was going to post here of that occurrence but then decided to do another re-start to check it out. No message. I had been clear of it for a few days until what happened to-day. Isn't that strange. Reason for edit, I was in registry searching for CLSID. I found it and deleted it. On restart that message about Protocol re-appeared. Two or three starts later and still no popup. The registry search wasn't in relation to Eset. Just in case it matters WinPatrol was continually throwing up those keep or reject things and that action cleared it up. KTF. Link to post Share on other sites
wolliballa 4 Posted October 29, 2015 Share Posted October 29, 2015 Have this on a W7-64 machine now after every restart, so it is not W10 related. Message more than annoying to any non-techie-customer, as who would tell you to watch the e-Icon to turn green? Creates confusion about whether beeing safe or not. Needs to be fixed asap. Link to post Share on other sites
Sameer 2 Posted November 2, 2015 Share Posted November 2, 2015 Product - ESET NOD32 Antivirus 9.0.318.0 Signature 12499 Disable SSl/TLS Procotol Filtering - Restart - Enable SSl/TLS Procotol Filtering So far no Protocol Filtering Problem. NOTE : Message back again Link to post Share on other sites
Super_Spartan 52 Posted November 2, 2015 Share Posted November 2, 2015 NOD32 v9 is simply not compatible with Windows 7. I don't get this bug on my Windows 10 machines but all of the Windows 7 ones has it. Link to post Share on other sites
ESET Moderators foneil 337 Posted November 2, 2015 ESET Moderators Share Posted November 2, 2015 We have published a Knowledgebase article for this issue: "An error occurred while starting proxy server. Analysis of application protocols (HTTP, POP3, IMAP) will not function" error message (9.x) hxxp://support.eset.com/kb5676/ Link to post Share on other sites
Wim Creten 0 Posted January 15, 2016 Share Posted January 15, 2016 Has this problem already been fixed with an update, because I am still getting this error "Protocol Filtering Problem" each time I start up Windows 7? It's is really annoying, because each time you have to click this message away. Link to post Share on other sites
Administrators Marcos 3,465 Posted January 15, 2016 Administrators Share Posted January 15, 2016 Has this problem already been fixed with an update, because I am still getting this error "Protocol Filtering Problem" each time I start up Windows 7? It's is really annoying, because each time you have to click this message away. Do you have the latest version 9.0.349 installed? Link to post Share on other sites
Wim Creten 0 Posted January 15, 2016 Share Posted January 15, 2016 No, I have version 9.0.318.20 installed. But when I check for updates, it says that I have the most recent one. Link to post Share on other sites
Administrators Marcos 3,465 Posted January 16, 2016 Administrators Share Posted January 16, 2016 No, I have version 9.0.318.20 installed. But when I check for updates, it says that I have the most recent one. Newer builds are first available as installers on the web. Only after some time we enable manual program updates from the product but this gap should be substantially reduced or removed completely in the future. Link to post Share on other sites
speedbird 0 Posted February 9, 2016 Share Posted February 9, 2016 Just updated to 9.0.349 from within NOD32 and wow the nag has gone! Link to post Share on other sites
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