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Posted

Hi. I install ESET Smart Security 9.0.318.20 and noticed... welcom screen not shown, when i run Windows 10.

The system is clean without problem.  In ESET 8 welcom screen working perfect. Please, help.

Default settings.

Posted (edited)

Is the splash screen enabled? (setup>advanced setup>user interface)

post-556-0-03555900-1445175814_thumb.jpg

Edited by TomFace
Posted (edited)

Yes, splash screen is enabled. All in default settings. 

I disable "show splash-screen" and close ESET GUI, then open antivirus, enable option and reboot system. 

After a reboot split-screen appeared, further i again reboot system and split-sxreen not appeared... 

post-9259-0-18229400-1445195487_thumb.png

Edited by ScorpionBSG
Posted (edited)

Hmm, I am not sure what's going on - you can try doing a repair to ESS, otherwise I would open a ticket with your local ESET support office. 

Edited by TomFace
  • 4 weeks later...
Posted

Sorry for the long answer,  i try upgrade new build Windows 10.0.586 and check this problem. Maybe this problem in crude version Windows 10.

If the problem will not go away, then you can open a ticket.

Posted (edited)

You are the one who needs to open the ticket with your local ESET support office.

 

I am a user, I cannot open a ticket on your behalf.

Edited by TomFace
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