Society 3 Posted October 16, 2015 Posted October 16, 2015 Hello, My product ESET is Web control is filtering only partially. Please, Help me.
Administrators Marcos 5,736 Posted October 16, 2015 Administrators Posted October 16, 2015 Does Endpoint update from a mirror or from ESET's servers? If the former, does configuring it to update from ESET's servers make a difference? The error should occur if there's a problem with authentication.
ESET Staff Gonzalo Alvarez 66 Posted October 16, 2015 ESET Staff Posted October 16, 2015 (edited) Hi @Society Is always good to mention more details. "help us to help you" = if you don't give details and info, any help coming your way will be "delay" waiting more data to discover where is the problem. Please consider to do it in future questions, specially if you request the official Support. Edited October 16, 2015 by Gonzalo Alvarez
Society 3 Posted October 16, 2015 Author Posted October 16, 2015 Does Endpoint update from a mirror or from ESET's servers? If the former, does configuring it to update from ESET's servers make a difference? The error should occur if there's a problem with authentication. the Endpoint update is of a mirror , what type of problem ?
ESET Staff Gonzalo Alvarez 66 Posted October 16, 2015 ESET Staff Posted October 16, 2015 When you try to update directly from the ESET Servers, if the update fails will show you an error code or message. That is (I think) Marcos is saying. Like (not real ESET text): "Server not found, update fail" "error 0x00144a"
Society 3 Posted October 16, 2015 Author Posted October 16, 2015 When you try to update directly from the ESET Servers, if the update fails will show you an error code or message. That is (I think) Marcos is saying. Like (not real ESET text): "Server not found, update fail" "error 0x00144a" menssage is "Web control is filtering only partially"
ESET Staff Gonzalo Alvarez 66 Posted October 16, 2015 ESET Staff Posted October 16, 2015 In base, Marcos and I suggested which is on this KB, hxxp://support.eset.com/kb3045/?locale=en_US or you forget to finish the configuration... KB => hxxp://support.eset.com/kb3032/?viewlocale=en_US
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