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Posted

Hello,

 

My product ESET is Web control is filtering only partially.

 

Please, Help me.

 

webcontrol_filtering_only_partially.jpg

  • Administrators
Posted

Does Endpoint update from a mirror or from ESET's servers? If the former, does configuring it to update from ESET's servers make a difference? The error should occur if there's a problem with authentication.

  • ESET Staff
Posted (edited)

Hi @Society

 

Is always good to mention more details.

 

"help us to help you" = if you don't give details and info, any help coming your way will be "delay" waiting more data to

 discover where is the problem. :)

  

Please consider to do it in future questions, specially if you request the official Support.

Edited by Gonzalo Alvarez
Posted

Does Endpoint update from a mirror or from ESET's servers? If the former, does configuring it to update from ESET's servers make a difference? The error should occur if there's a problem with authentication.

 

the Endpoint update is of a mirror , what type of problem ?

  • ESET Staff
Posted

When you try to update directly from the ESET Servers, if the update fails will show you an error code or message.

That is (I think) Marcos is saying.

 

Like (not real ESET text):

 "Server not found, update fail"

 "error 0x00144a"

Posted

When you try to update directly from the ESET Servers, if the update fails will show you an error code or message.

That is (I think) Marcos is saying.

 

Like (not real ESET text):

 "Server not found, update fail"

 "error 0x00144a"

 

menssage is "Web control is filtering only partially"

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