Move client between Era6 and Era5

[ritter.rs 0]

Hi,

 

Is there any way to move Eset AV client v5 from ERA v6.2 to ERA 5.x?

 

Situation:

- client v.5 (ESET Antivirus),

- Installed Eset Agent on client side bacause of ERA6,

- Currently Remote Administrator for v5 client is ERA v6,

- I want to replace Remote Administrator for client(s) v5 to be ERA v5.

 

Is it possible to do this from ERAs, without manually on clients?

 

Thanks for any help.

[Marcos 5,074]

V5 clients can be managed by ERA v6. If you want to downgrade to ERAv5, I'd suggest uninstalling Endpoint followed by Agent and re-deploying Endpoint from ERA v5. If you are having issues with ERA v6 that prevent you from using it, let us know. We'll be glad to assist you.