jamess3973 1 Posted October 13, 2015 Share Posted October 13, 2015 I've hit the Update now 10x with no success. The last update is 12401. Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 316 Posted October 13, 2015 ESET Moderators Share Posted October 13, 2015 Hello jamess3973, sometimes the first update takes longer to complete, as it needs to download all the updates from the version you have, to the version currently available. If it won't work even after some time, please follow the steps from this article: hxxp://support.eset.com/kb3189/ Link to comment Share on other sites More sharing options...
jamess3973 1 Posted October 13, 2015 Author Share Posted October 13, 2015 Tried that as well. In Smart Security 8, sometimes it did took 8-10 tries before it triggered the update. But, nothing is happening in 9. Link to comment Share on other sites More sharing options...
ESET Insiders glugy 31 Posted October 13, 2015 ESET Insiders Share Posted October 13, 2015 in win.10 x64 pro latest build 10565 (fast ring) HIPS is death PLEASE MAKE UPDATE i have install ESS v9 build 9.0.318.20 (12401p-20151013) -RO Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 13, 2015 Administrators Share Posted October 13, 2015 in win.10 x64 pro latest build 10565 (fast ring) HIPS is death It's been said numerous times that Insider preview builds are not supported. In the future, we plan to provide limited support for such builds. Link to comment Share on other sites More sharing options...
ESET Insiders glugy 31 Posted October 13, 2015 ESET Insiders Share Posted October 13, 2015 in win.10 x64 pro latest build 10565 (fast ring) HIPS is death It's been said numerous times that Insider preview builds are not supported. In the future, we plan to provide limited support for such builds. and what do you suggest ??? Link to comment Share on other sites More sharing options...
Most Valued Members shocked 60 Posted October 13, 2015 Most Valued Members Share Posted October 13, 2015 return to 10240 public and stable build Link to comment Share on other sites More sharing options...
TomFace 539 Posted October 13, 2015 Share Posted October 13, 2015 (edited) Well it loaded OK. Scheduled scan hung up-only scanned 647 items in about 40 minutes. Quit that and rebooted again. Had to uninstall HitmanPro.Alert 2.5 to play with the banking protection-it's pretty slick. I truest that can be used for things like Amazon? Just have to add the website I guess. Just started a new scan-seems to be going OK. Nice design on the gui-different, will take some getting used to but it seems to flow well. Not sure how I feel about HELP being web based. We shall see. So far seems like a good product-Kudos to the design team as well as the entire ESET staff. EDIT: Just have to get used to it-some new terms. It will become 2nd nature in a few days. ________________________________________________________________________________ And on top of all this, it's Microsoft Tuesday. Edited October 13, 2015 by TomFace Link to comment Share on other sites More sharing options...
jamess3973 1 Posted October 13, 2015 Author Share Posted October 13, 2015 Still nothing. I did a fresh install. Uninstalled ESS v8, reboot, Installed ESS v9. Everything is okay, except update. Link to comment Share on other sites More sharing options...
SweX 871 Posted October 13, 2015 Share Posted October 13, 2015 (edited) in win.10 x64 pro latest build 10565 (fast ring) HIPS is death It's been said numerous times that Insider preview builds are not supported. In the future, we plan to provide limited support for such builds. and what do you suggest ??? The recommendation is that you stop using the fast ring until ESET announce on the forum that they have implemented limited support for the HIPS so that it will work for users that are using the fast ring as well. (: Edited October 13, 2015 by SweX Link to comment Share on other sites More sharing options...
TomFace 539 Posted October 13, 2015 Share Posted October 13, 2015 (edited) Am I correct the online installer is called "SIMPLE" and the offline installer is called "ADVANCED"? ---------------------------------------------------------------------------------------------------------------------------------------- Edited October 13, 2015 by TomFace Link to comment Share on other sites More sharing options...
SweX 871 Posted October 13, 2015 Share Posted October 13, 2015 (edited) I think only advanced is used for the button as an advanced/alternative download option, but the offline installer can still be referred to as the offline installer. And the "simple download" is only for the button it seems, as the "I already purchased" download link includes the wording "live installer" two times..... download.eset.com/special/live-installer/us/eset_smart_security_live_installer.exe hxxp://www.eset.com/us/support/download/home/smart-security/ To get the "offline" installer click on the "advanced download" button on the side on the page above. To use the "live installer" click on the green "I already purchased" button. Or one can use the download links in this KB article for the offline (English version) installer. hxxp://support.eset.com/kb2885/ Am I correct the online installer is called "SIMPLE" and the offline installer is called "ADVANCED"? Okidoki, now I'm off to change out the Beta to the Final on this machine....I hope it goes well. Edited October 13, 2015 by SweX Link to comment Share on other sites More sharing options...
TomFace 539 Posted October 13, 2015 Share Posted October 13, 2015 (edited) Thanks SweX...you say potato and I say tomato...you say advanced and I say offline... Edited October 13, 2015 by TomFace Link to comment Share on other sites More sharing options...
TomFace 539 Posted October 13, 2015 Share Posted October 13, 2015 (edited) Scan Observation.....In-depth Scan-no smart optimization Normally with V8 my scan took about 1H 5M and scanned about 890,000 to 900,000 items. Just finished 1st scan V9-it tookk 1H 45M (granted I was using my PC at the time) but the item count went up to 1,850,823. Is this normal? Any thoughts? Edited October 13, 2015 by TomFace Link to comment Share on other sites More sharing options...
simplicissimus 2 Posted October 13, 2015 Share Posted October 13, 2015 Scan Observation.....In-depth Scan-no smart optimization Normally with V8 my scan took about 1H 5M and scanned about 890,000 to 900,000 items. Just finished 1st scan V9-it tookk 1H 45M (granted I was using my PC at the time) but the item count went up to 1,850,823. Is this normal? Any thoughts? Halo, I noticed that too. I use the German version of Windows 7 (64bit) and EAV 9. In my case I saw that EAV 9 scanned some directories twice! For example: Program files <-> Programme Documents and Settings <-> Dokumente und Einstellungen First EAV scans "Documents and Settings" and then the same (german linked) direction "Dokumente und Einstellungen" once again. Please excuse my English. Link to comment Share on other sites More sharing options...
Seth 2 Posted October 13, 2015 Share Posted October 13, 2015 (edited) How do you disable the notification message for LiveGrid when its disabled? Edited October 13, 2015 by Seth Link to comment Share on other sites More sharing options...
k.crabbe 3 Posted October 13, 2015 Share Posted October 13, 2015 Upgraded via Live Installer over v8 to v9. Tried to download Windows updates and couldn't. Ended with an error each time. Restored an image from a couple of days ago with v8 installed and the Windows update process went fine. Anybody else have trouble with Windows update and v9? Link to comment Share on other sites More sharing options...
Daffie 11 Posted October 13, 2015 Share Posted October 13, 2015 Upgraded via Live Installer over v8 to v9. Tried to download Windows updates and couldn't. Ended with an error each time. Restored an image from a couple of days ago with v8 installed and the Windows update process went fine. Anybody else have trouble with Windows update and v9? No problem here. Just did the windows update. Maybe you were just unlucky and the windows update service had a temporary problem? Other question : how to disable the "security alerts". I know I have my mail protection disabled so I want to turn off the alert. Link to comment Share on other sites More sharing options...
TomFace 539 Posted October 13, 2015 Share Posted October 13, 2015 (edited) Firewall.......... Later on my Windows firewall was switched back on------will watch it. Also, unsure if the scan progress display (the "speedometer" display) is accurately protraying scan progress. Edited October 14, 2015 by TomFace Link to comment Share on other sites More sharing options...
k.crabbe 3 Posted October 14, 2015 Share Posted October 14, 2015 Upgraded via Live Installer over v8 to v9. Tried to download Windows updates and couldn't. Ended with an error each time. Restored an image from a couple of days ago with v8 installed and the Windows update process went fine. Anybody else have trouble with Windows update and v9? No problem here. Just did the windows update. Maybe you were just unlucky and the windows update service had a temporary problem? Other question : how to disable the "security alerts". I know I have my mail protection disabled so I want to turn off the alert. Thanks Daffie - I downloaded the installer package (95mb) and installed over v8.Windows update is really slow, but it works now. Maybe Windows update site was down or overloaded. Who knows. Just glad it works now. I should have mentioned I'm on Win7 64bit in case anybody else has problems. Link to comment Share on other sites More sharing options...
k.crabbe 3 Posted October 14, 2015 Share Posted October 14, 2015 Daffie - As to the security alert. Go to "Setup". Bottom right go to "Advanced Setup". Go to "User Interface". Expand "User Interface Elements". Under "Statuses" there is a clickable "edit" next to application statuses. In there is a bunch of check boxes with the statuses to show. One of them is for e-mail. Uncheck that box and see if it stops the security message. I disabled e-mail protection also, but even though the box was checked to recieve notification if my e-mail protection was disabled, I never received a notification. Apparently you did get the notification. Good luck, I hope all that made sense. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 14, 2015 Administrators Share Posted October 14, 2015 How do you disable the notification message for LiveGrid when its disabled? Why would you disable LiveGrid and thus lose protection against newly emerging threats? It's an essential feature similar to real-time protection that should remain enabled at all times. Users used to get infected mainly when they had LiveGrid disabled so it's ok to alert the user by changing the protection status in such case. Link to comment Share on other sites More sharing options...
SweX 871 Posted October 14, 2015 Share Posted October 14, 2015 Can someone else confirm that I read Permamently instead of Permanently ?..... Link to comment Share on other sites More sharing options...
Daffie 11 Posted October 14, 2015 Share Posted October 14, 2015 Daffie - As to the security alert. Go to "Setup". Bottom right go to "Advanced Setup". Go to "User Interface". Expand "User Interface Elements". Under "Statuses" there is a clickable "edit" next to application statuses. In there is a bunch of check boxes with the statuses to show. One of them is for e-mail. Uncheck that box and see if it stops the security message. I disabled e-mail protection also, but even though the box was checked to recieve notification if my e-mail protection was disabled, I never received a notification. Apparently you did get the notification. Good luck, I hope all that made sense. Yeah, I got it disabled in the settings. But still it is nagging about it. I noticed there is also a new thread about it with another user who has the same problem. Link to comment Share on other sites More sharing options...
ESET Insiders stackz 112 Posted October 14, 2015 ESET Insiders Share Posted October 14, 2015 Can someone else confirm that I read Permamently instead of Permanently ?..... Yes, you read it correctly. Let's hope that it's not a permament feature. Link to comment Share on other sites More sharing options...
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