Activating ERA 6.2 error

[vanroy 0]

Hi Team,

Any idea?

 

015-10-09 01:25:33 Error: LicenseModule [Thread 13fc]: Update credentials do not exist.

2015-10-09 07:25:33 Error: LicenseModule [Thread a4c]: Update credentials do not exist.
2015-10-09 10:27:17 Error: CRepositoryModule [Thread 136c]: GetFile: Object 'hxxp://repository.eset.com/v1//com/eset/apps/business/era/agent/metadata' not found
2015-10-09 11:27:17 Error: CRepositoryModule [Thread cfc]: GetFile: Object 'hxxp://repository.eset.com/v1//com/eset/apps/business/era/agent/metadata' not found
2015-10-09 12:27:18 Error: CRepositoryModule [Thread 122c]: GetFile: Object 'hxxp://repository.eset.com/v1//com/eset/apps/business/era/agent/metadata' not found
2015-10-09 13:25:33 Error: LicenseModule [Thread b50]: Update credentials do not exist.
2015-10-09 15:59:22 Error: LicenseModule [Thread bdc]: LicenseModuleHelper: AssociateOrReassociateSeatIfNecessary: Transparent seat association for action 'LinkSeatPoolByKey' failed.
2015-10-09 15:59:22 Error: LicenseModule [Thread bdc]: AddPoolByLicenseKey: Failed to add pool by license key. Error: CEcpCommunicator: Failed to send XML request message, error=20019.
2015-10-09 15:59:22 Error: LicenseModule [Thread bdc]: CEcpCommunicator: Failed to send XML request message, error=20019.
2015-10-09 15:59:23 Error: ConsoleApiModule [Thread 1130]: 4052 Error while adding pool by license key: CEcpCommunicator: Failed to send XML request message, error=20019.
2015-10-09 15:59:23 Error: ConsoleApiModule [Thread 1130]: Untranslatable CInterModuleException: CEcpCommunicator: Failed to send XML request message, error=20019.
2015-10-09 16:00:27 Error: LicenseModule [Thread bdc]: LicenseModuleHelper: AssociateOrReassociateSeatIfNecessary: Transparent seat association for action 'LinkSeatPoolByKey' failed.
2015-10-09 16:00:27 Error: LicenseModule [Thread bdc]: AddPoolByLicenseKey: Failed to add pool by license key. Error: CEcpCommunicator: Failed to send XML request message, error=20019.
2015-10-09 16:00:27 Error: LicenseModule [Thread bdc]: CEcpCommunicator: Failed to send XML request message, error=20019.

[Gonzalo Alvarez 66]

Mmm.. never saw that but searching for those errors, this is what I found:

 

  hxxp://support.eset.nl/kb3637/

[Marcos 5,070]

Is that excerpt from agent's trace log? If you open the above link in a browse, are you able to download that file?

[vanroy 0]

Marcos, is a excerpt from server trace log, 

 

Gonzalo, Talvez esto, Test the connection to HTTP Proxy by accessing the following URL in your browser:  hxxp://localhost:3128/index.html

hxxp://support.eset.nl/kb3637/

Edited October 12, 2015 by vanroy

[vanroy 0]

Solved

The Problem was the Firewall rules  block traffic .

thanx...