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RNFolsom

For a 64-bit Win7sp1 laptop, NO plans for Windows10, Any reason to replace 8.0.312.0 with 8.0.319.0?

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NOD32 8.0.312.0 has a new version 8.0.319.0 that apparently is designed for Windows10, with the following features:

Changelog

  • Added: Compatibility with Microsoft Windows 10 RTM build 10240
  • Improved: Internal code optimization
  • Changed: End User License Agreement
  • Changed: Latest Virus Signature Databases included directly in build
  • Changed: Latest modules included directly in build

Do any of these changes benefit a Windows7 sp1 laptop?  I don't know what items 2, 4, and 5 really do.

 

My wife and I (each of us have a 64-bit Win7sp1 laptop using ESET NOD32) have considered Windows10, and NOTHING in its new features would be useful for us.  We will stick with Win7sp1 as long as it is available.

 

IF  NOD32 8.0.319.0 doesn't benefit a Windows7 sp1 laptop, we don't want to install it and replace NOD32 8.0.312.0, for a NOD32 version that has extra features that do not apply to a 64-bit Win7sp1 laptop, and that might clutter and slow down NOD32's operations on our laptops, and maybe even damage our Win7sp1 laptops.

 

I hope some knowledgeable person reads this and provides some answers.

 

Roger Folsom

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Improved: Internal code optimization

you just answered your question yourself

 

that's ridiculous, no good and well written AV will damage and clutter a laptop.

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I appreciate pavilion_alex's response to my post, but I still need an answer to the basic question that I should have asked explicitly in my post:

 

Does NOD32 8.0.319.0 benefit a 64-bit Windows7 sp1 laptop that currently is using NOD32 8.0.312.0?

 

And if the answer to that is "yes," which of the improvements in NOD32 8.0.319.0 -- for example, the items in my initial post's Changelog list --- are beneficial for a 64-bit Windows7 sp1 laptop that currently is using NOD32 8.0.312.0?

 

IF  NOD32 8.0.319.0 does benefit a 64-bit Windows7 sp1 laptop, I would also appreciate any information about what the beneficial benefits do, particularly the Changelog list's items 2, 4, and 5, so that I get some idea of what they do and how they work.

 

Roger Folsom

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3,4,5 are not so important as long as you are connected to the internet and the program downloads the latest definitions on it's own or if you manually press the update now button.

 

1, you understand that it has windows 10 support.

 

2, the eset team won't tell you what exactly is improved because they dont publicly announce full release changes.

from the title i think that they made the core code to work more smoothly.

 

all the items are beneficial because they make more creamy cappuccino! :ph34r:

no one can answer to you what are the benefits specifically for 32 or 64bit windows. you just update to the latest version of your AV program and you leave it as is.

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I again appreciate pavilion_alex's response to my posts.

 

    I am sorry that he did not give me more information about the NOD32 8.0.319.0 features 2, 4, and 5 (Improved: Internal code optimization;  Changed: Latest Virus Signature Databases included directly in build;  Changed: Latest modules included directly in build), but a Google search may provide some information about those features.

 

    I do appreciate his information that "the eset team won't tell you what exactly is improved because they don't publicly announce full release changes," and that "no one can answer to you what are the benefits specifically for 32 or 64bit windows."

I now understand that I cannot learn the specific  benefits of particular ESET NOD32 versions.

 

    More important is that I still need at least a "yes or no" answer to my previous question:

        Does NOD32 8.0.319.0 benefit a 64-bit Windows7 sp1 laptop that currently is using NOD32 8.0.312.0?

 

    I want an answer to that question, because the technical difference between a 64-bit Windows7 sp1 laptop and a Windows10 laptop is enormous (in between there are at least two Windows8 versions), and it is entirely possible that the answer to my question is NO, because maybe  ESET created NOD32 8.0.319.0 on the assumption that many Windows7 or Windows8 users will want to upgrade to Windows10.  (For example, Dell spent money sending me a manual advertising new Windows10 laptops, including some that were very inexpensive, although I don't remember the prices.)

 

    But my wife and I both expect to stick with our 64bit Win7sp1 laptops for as long as we can, and my understanding is that Microsoft will continue sending updates for Win7sp1 until at least 2020.  So if the answer to my question is NO, we will want to stay with NOD32 8.0.312.0.

 

Roger Folsom

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Why don't you contact the ESET customer support for your area and open up a ticket? (as you do not appear to be getting what you are seeking here).
 
I use Win 7 and ESS 8.0.319.0 and have no issues.
 
I have no intention to update to Win 10, but I will update to ESS V9 when available. That's a no brainer.
Updating ESET will not drive me to go to WIN 10. I know that as a fact.
 
You are already paid $£€ for it, so why not take advantage of what you paid for.

Update or not, it's your choice.

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v8.0.319.0 is just an update for better windows 10 compatibility.

NO ONE is forcing you to update to windows 10 if you don't want to. this is just part of the regular updates that eset provide for it's products.

 

if you want to stay to the older version is your choice, but if a bug or security vulnerability is discovered in the older version and it's only fixed in a new update, you will be left unprotected.

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My most recent post --- two posts above this one --- asks what I think is a straightforward yes or no question:

 

Does NOD32 8.0.319.0 benefit a 64-bit Windows7 sp1 laptop that currently is using NOD32 8.0.312.0?

 

As I wrote in my most recent post, I want an answer to that question, because the technical difference between a 64-bit Windows7 sp1 laptop and a Windows10 laptop is enormous [and therefore a VERY unusual update] (in between there are at least two Windows8 versions), and it is entirely possible that the answer to my question is NO, because maybe  ESET created NOD32 8.0.319.0 on the assumption that many Windows7 or Windows8 users will want to upgrade to Windows10.

 

Earlier today I contacted tech support at ESET and invited tech support to read my posts in this thread, and I am expecting an answer to my question tomorrow since it didn't show up today.

 

P.S.  I never thought or said or wrote that anyone is forcing me to update to windows 10.

 

Roger Folsom

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Earlier today I received a message from ESET tech support saying

 

" Since you plan on staying on Windows 7 SP1 64-bit, keep ESET version 8.0.312.0. The benefit of version 8.0.319.0 is for upgrade compatibility to Windows 10."

 

I assume that for my question,

   " Does NOD32 8.0.319.0 benefit a 64-bit Windows7 sp1 laptop that currently is using NOD32 8.0.312.0?  "

the answer is " NO ".

 

Roger Folsom

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Hello,

May I ask you who provided you with such information? Please respond to a PM.

Thanks

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Although I have been an ESET NOD32 user for many years, I don't know what ESET Moderators are, and I don't know what PM means.

 

But I will try to help.  On this forum, I was unable to get a clear answer about whether, on each of two 64bit Windows7sp1 laptops that never  will be using Windows10, I needed to replace NOD32 8.0.312.0 with NOD32 8.0.319.0.

 

So I contacted ESET customer support (by using a Google search on the internet), which sent me an email that included the following:

 

Subject:  ESET Support Case Update: 1359912 - Other Issue - Other products or services issue
From:  ESET North America <ccreply@eset.com>
Date:  08-Oct-15 11:08
To:  rnfolsom@redshift.com (that's me).

 

Ronnie
ESET Customer Care
Home Support

 

In that message, the primary content of the message sent was

" Since you plan on staying on Windows 7 SP1 64-bit, keep ESET version 8.0.312.0.  The benefit of version 8.0.319.0 is for upgrade compatibility to Windows 10."

 

In one of my previous posts, I emphasized that the technical difference between a 64-bit Windows7 sp1 laptop and a Windows10 laptop is enormous [and therefore a VERY unusual update] (in between there are at least two Windows8 versions).

In my many years of using ESET NOD32, I never before have had to ask and ask and ask for a clear answer to a key question.

In this case  " Does NOD32 8.0.319.0 benefit a 64-bit Windows7 sp1 laptop that currently is using NOD32 8.0.312.0?  "

has yet to get an unambiguous  yes or no answer.

So after getting the response from ESET Support Case Update: 1359912, it seemed obvious to me that the answer is " NO ".

 

Given your message, now I never will know the true answer to my question.

 

Roger Folsom

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there is no need to ask someone if a newer version has any benefit for a specific OS. since it's a new version it has fixes targeted for ALL USERS who have product installed IN EVERY OS.

as the release notes say and as myself stated, internal optimizations mean smoother operation regardless of the OS the user has.

 

 

8.0.319.0

  •     Added: Compatibility with Microsoft Windows 10 RTM build 10240
  •     Changed: Internal product security hardening against targeted attacks
  •     Changed: End User License Agreement
  •     Changed: Latest Virus Signature Databases included directly in build
  •     Changed: Latest modules included directly in build

 

this is for everyone, not just windows 10 users. when a AV is updated, the updates are not targeted for specific users (except the times where compatibility is added for a new OS.)

 

so download the update, install it and BENEFIT the from optimizations the ESET developers worked so hard to bring us. after all you pay to have one of the top products installed, right? ;)

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I am surprised that in this thread pavilion_alex insists that even though the technical difference between a 64-bit Windows7 sp1 laptop and a Windows10 laptop is enormous [and therefore a VERY unusual update], my 64-bit Windows7sp1 laptop that will never use Windows10 needs NOD32 8.0.319.0 rather than 8.0.312.0.

 

In an earlier post, I answered TomasP, who apparently is an ESET Moderator (whatever they are, and wherever they may be located), in my preceding post, by telling him that I had contacted an ESET Customer Care Home Support technician, who told me that  "Since you plan on staying on Windows 7 SP1 64-bit, keep ESET version 8.0.312.0.  The benefit of version 8.0.319.0 is for upgrade compatibility to Windows 10."

 

So far, TomasP has not replied, so either he is very busy or he does not disapprove of my continuing to use 8.0.312.0.  And when I run ESET NOD32 updates, I do NOT  get a message encouraging me to use 8.0.319.0.  [In contrast, when I was running NOD32 7.xxxx (I don't remember the numbers after 7.x, but they were the latest), ESET insisted that I upgrade to NOD32 8.0.312.0 (which I did)].

 

I remain mildly disappointed that no one has responded to my question

" Does NOD32 8.0.319.0 benefit a 64-bit Windows7 sp1 laptop that currently is using NOD32 8.0.312.0?  "

but I think it is obvious that if an ESET Customer Care Home Support technician tells me to use NOD32 8.0.312.0, the answer is   "NO".

 

Roger Folsom

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I have received a personal message from TomFace, with the following

From:  ESET Security Forum <noreply@forum.noreply.eset.com>

So I cannot send him an email.

 

His message is:

 

"RNFolsom,

"TomFace (https://forum.eset.com/user/556-tomface/) has just posted a reply to a topic that you have subscribed to titled "For a 64-bit Win7sp1 laptop, NO plans for Windows10, Any reason to replace 8.0.312.0 with 8.0.319.0?".

----------------------------------------------------------------------
Doesn't matter anymore...Now 9.0.318.0 is out.
----------------------------------------------------------------------

"The topic can be found here: https://forum.eset.com/topic/6171-for-a-64-bit-win7sp1-laptop-no-plans-for-windows10-any-reason-to-replace-803120-with-803190/?view=getnewpost "

 

When I responded to that link (despite its including 803120 and 803190 without decimal points, and its /?view=getnewpost end,), I got a copy of the preceding post in this thread --- #13 --- and not a new post.  I don't know how to persuade that link to come up with something new.

 

Nevertheless, it is interesting that 9.0.318.0 is out.  I am guessing  that ESET has decided to replace NOD32 8.0.319.0 with NOD32 9.0.318.0, for users who want to "upgrade" to Windows10.

 

Roger Folsom

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you have everything messed up inside your head..

v9 is the new version that has been in development for a year now.

it's the next generation of eset products.

 

of course it will replace the previous version and of course it will have support for windows xp up until windows 10.

if someone has windows 10, he/she can stick with v8.xxx. nobody will force him to update to v9.

 

so, stick with v8, or download v9, or do whatever you like. we can't force you to do anything :)

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i have said many times here, and you refuse to understand it.

 

it's not just for windows 10 users. since you won't upgrade to win 10, DON'T AND NO ONE WILL NEVER FORCE YOU.

see my previous posts here in the thread on what i have in bold letters. CODE OPTIMIZATION. this is not necessarily for windows 10 but for everyone that uses the program regardless of the OS.

 

and stop asking everyone if program X form company Z will benefit a certain laptop. this is not how stuff works.

 

read again the release notes.

 

8.0.319.0

  •     Added: Compatibility with Microsoft Windows 10 RTM build 10240
  •     Changed: Internal product security hardening against targeted attacks
  •     Changed: End User License Agreement
  •     Changed: Latest Virus Signature Databases included directly in build
  •     Changed: Latest modules included directly in build

 

so, stay with the current version you have. end of discussion.

 

plus, eset some times don't release the new updates via the program itself. instead they release full packages available on the website only.

that's why if you press the "update now" you won't get and prompt to download the new version.

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Yes I did post "Doesn't matter anymore...Now 9.0.318.0 is out.", but then I deleted it because I see this topic is going nowhere and realized it's a waste of my time.

 

I did not send a "personal message" to you Folsom-you are tracking this topic and chose to be notified of additional posts.

 

You already said you do not know what a PM is, well you still don't. I will not be part of your assumptions and "analysis paralysis".

 

Alex, you are wasting your time on this. As you said earlier, "end of discussion" and I agree.

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Hello RNFolsom,

I asked you to PM me, which means to send a Private Message via the forum's messaging system. But since you replied here, I will as well.

As literally everybody in this thread explained to you, compatibility with Windows 10 is only one of the changed things in the newer version. The changelog contains more entries than just that one, so the rest of the changed things applies to every OS, including yours. So there indeed IS a reason to upgrade (contrary to what the support representative told you, maybe he didn't know), and let me repeat after everybody else, the most important change of those is "Internal product security hardening against targeted attacks" - that is for every OS, so it is not true that if you don't have Windows 10 you have no reason to upgrade.

I hope this is clear enough.

Thanks for your understanding.

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TomasP:
 

I very much appreciate your response, that the ESET employee who said that "Since you plan on staying on Windows 7 SP1 64-bit, keep ESET version 8.0.312.0" is wrong.  That bad advice applied to my two 64-bit Win7sp1 laptops (one of them is my wife's).

I have three thoughts, which may (or may not) interest you.

First, since I gave information in this thread about where the ESET employee came from (and I can give even more detailed information about his message to me if that is useful), SOMEBODY should inform him that he gave me bad information.  I don't have authority to do that.  Surely I'm not the only person that he is misleading.

And since that bad information came from an ESET Customer Care Home Support technician, maybe all of the entire Customer Care people need to be retrained.

Second, now that NOD32 9.0.318.0 is available (according to TomFace), I need to know whether it has replaced 8.0.319.0 for a 64-bit Win7sp1 laptop, or only for a Windows10 laptop (or desktop) computer.

Third, please realize that I had no way to know whether the people who criticized me were truly knowledgeable, given what I described as an enormous gap between a 64-bit Win7sp1 laptop and a Windows10 laptop (or desktop) computer.

I am NOT expecting you to answer those three items, because I know you are very busy.  Instead, I will try to find out where I can be confident that my questions are answered by genuinely knowledgeable ESET technicians.  Anyone can post in a forum (including in the thread that I started) whether or not they are truly knowledgeable.

Maybe "Moderators" are what I need.  If so, I will need to find out where "Moderators" are located, presumably somewhere in ESET's website.

I have been a user of ESET ever since November 2005, maybe earlier.  Previously, I was able to use ESET's website for accurate information.  But now, when I need accurate ESET information, I don't know where to get it on ESET's website.  About ESET, I have become a total ignoramus.

 

P.S.  I am surprised that when I select ESET in my laptop's Notification Area, it does NOT  obviously recommend that I replace version 8.0.312.0 with something else.

Roger Folsom

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Second, now that NOD32 9.0.318.0 is available (according to TomFace), I need to know whether it has replaced 8.0.319.0 for a 64-bit Win7sp1 laptop, or only for a Windows10 laptop (or desktop) computer.

 

Not exactly "replaced" as you can keep 8.0.319 if you want. But 9.0.318.0 is the latest version available for all currently supported Windows OS:s from Win XP SP3 and later. ESET is not forcing you to upgrade to a newer version unless you want to, you can choose which version you want to use since your license is not tied to a specific version of the product.

 

Using the latest version is of course recommended as it is meant to be an improvement over the previous version and does often include optimizations and fixes for reported issues, and the latest released version is the version ESET provides support for. If a customer that are using e.g V5 comes to the forum or contacts Customer Care and says "I have a problem with this, this and that, can you fix it ?". ESET:s answer would probably be something like: "The latest version is 9.0.318.0, first upgrade to the latest version and see if it fixes your issues, if it does not, then we'll continue from there and will of course look into it."

 

For example. I could easily install V5 on my computer and it would work just fine. BUT if I would run into some kind of problem with the software, then I don't expect ESET to look into it and fix a problem in one of their older versions only for my sake when there is a good chance it has been fixed in later released versions already.

So troubleshooting "step 1" would be to upgrade the product to see if it fixes the issue.

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That is true.

And as for the "knowledgable" people - you can always check the poster's number of Kudos, which means how many times their post was "upvoted", i.e. helpful to the others.

ESET Moderators are just ESET employees who look after the forum.

As for the newer version, shortly after release, it can be downloaded manually. After we have enough feedback that the transition was smooth, we offer the update to everybody via an in-product update mechanism.

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SWEX:  In my 64-bit Win7Sp1 laptop, when I click the ESET icon in the Navigation Area, I get two choices:  NOD32 Antivirus 8.0.312.0 or 8.0.319.0.  There is no mention of version 9.0.318.0.

 

Since I have no intention of ever installing Windows10, I will stick with 8.0.312.0.  My many years of experience with ESET is that it doesn't insist on an update unless there is a problem with the existing version.  For example, before I installed 8.0.312.0, I was using a 7.xxxx (I forget the rest of the numbers), and in my Navigation Area ESET insisted that I install 8.0.312.0, and I did so.  But I prefer to follow ESET's lead than follow the people in this thread who think I am an idiot.  They may be right, but I don't think so.  I have MUCH more confidence in ESET's technology people.

 

Cordially, Roger Folsom

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Since I have no intention of ever installing Windows10, I will stick with 8.0.312.0.  My many years of experience with ESET is that it doesn't insist on an update unless there is a problem with the existing version.  For example, before I installed 8.0.312.0, I was using a 7.xxxx (I forget the rest of the numbers), and in my Navigation Area ESET insisted that I install 8.0.312.0, and I did so.  But I prefer to follow ESET's lead than follow the people in this thread who think I am an idiot.  They may be right, but I don't think so.  I have MUCH more confidence in ESET's technology people.

 

Cordially, Roger Folsom

 

Hi Roger, if that is what you have decided, that is okay. Thomas just mentioned above your post that they will eventually offer version 9 to everyone within the program after they feel that it went well enough for those who manually installed version 9, so sooner or later you will be notified to update which will benefit for all supported versions of Windows (including Windows 7 SP1).

 

Users do things in different ways, some upgrade immediately (or let the program do it itself), others like to wait until they are told to upgrade, and some trust to do things in particular ways that they know works for them. In the end, everyone will be notified to upgrade to version 9 no matter the Windows version, the preferred method of upgrading and their personal preferences by the user (we were notified via the forums, others will via ESET's social media, but mostly everyone else eventually via the in-product updater soon). It isn't so bad if Roger (and a lot of other users who aren't browsing the forum, don't check the ESET website or otherwise) wishes to wait for ESET to notify him within the program, it will be ESET's decision of when to do so about version 9 eventually.

 

For this, I would be very concerned if you were being notified to upgrade within the program and you were personally choosing to ignore it. That is when it would begin to be a problem.

 

When you do receive a notification to upgrade soon, I hope you enjoy the new version and continue to let it protect you with the latest and greatest ESET has to offer you with NOD32 v9. I would then encourage you to accept future updates offered to you in NOD32 (via the in-product updater/when you get a notification to update) as they always serve a purpose to help you remain protected as new types of threats emerge and help the program itself remain in the best condition possible. It is better for the program to prevent issues in the first place than to wait for a problem to occur to release an update after. Trust the ESET team behind your product, if they are offering an update of their product to you on your laptop, it is for a reason. It would be difficult to list every single improvement and change between builds in detail every single time.

 

Note: I did edit this post a few times to make sure what I was trying to say made sense, so this post might look different in the email notification you got for this.

 

(Personally, when it is mentioned in the release notes that there is an update available for 'internal product security hardening against targeted attacks', it is important for me to update the program to 8.0.319.0 as it further protects me from possible issues. Yes it's not a big noticeable change, but internally that is an important thing I would want an improvement for from 8.0.312.0 and will only take about ten minutes of my time to update.) 

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RNFolsom, if there is anything people here were trying to explain, it is this:

 

(Personally, when it is mentioned in the release notes that there is an update available for 'internal product security hardening against targeted attacks', it is important for me to update the program to 8.0.319.0 as it further protects me from possible issues. Yes it's not a big noticeable change, but internally that is an important thing I would want an improvement for from 8.0.312.0 and will only take about ten minutes of my time to update.)

Now, as everything has been said and I don't see that further discussion would bring any resolution, I am locking this thread, thanks to everyone who participated.

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