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Known Issue with 'iCloud Drive'. Still Relevant?


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In the KB article: "Can I use my ESET for Mac products with OS X Yosemite (10.10)?" there was an issue with iCloud Drive and real-time protection of ECS and ECSP, requiring exclusions to be set manually.

 

 

iCloud Drive – endless download loop caused by Real-time protection in ESET Cyber Security and ESET Cyber Security Pro

 

To use the Real-time protection on OS X Yosemite with the iCloud Drive feature enabled, exclude the following folders from scanning for every system user:

/Users/<user_name>/Library/Caches/CloudKit/com.apple.clouddocs
/Users/<user_name>/Library/Application Support/CloudDocs
/Users/<user_name>/Library/Mobile Documents

 

Because El Capitan encourages us to sign into iCloud when setting it up or using it for the first time, iCloud Drive is usually turned on already.

Do we still need to set exclusions manually with this new OS X version, or has the recent release of ECS/ECSP 6.1.12.0 automatically resolved this conflict?

Edited by planet
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I decided to give it a go anyway and it seems that iCloud Drive is able to work in El Capitan without needing to exclude the folders anymore.

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After upgrading from v5 to ECSP v6.1.12.0 I tonight activated my iCloud Drive, sending my OS in a direction I did'nt hope for! My cMP 5.1 OS X 10.10.5 became totally irresponsive, flag a lot of root proccesses in RED!

Turned it off to get some help from here guys! Any directions to solve this biggest problem ever I encountered using ESET CSP, greatly appreciated!.

BTW: I put the folders listed above in the exclusion zone for real-time scanning.

TIA & Cheers

Edited by BDMSTUDIOS
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Did you restart Yosemite after setting exclusions for changes to take affect? Tried Disabling Real-time Protection and seeing if that temporarily helps as the cause? Have you considered upgrading to El Capitan which no longer needs the exclusions and has better integration with iCloud?

Edited by planet
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Did you restart Yosemite after setting exclusions for changes to take affect? Tried Disabling Real-time Protection and seeing if that temporarily helps as the cause? Have you considered upgrading to El Capitan which no longer needs the exclusions and has better integration with iCloud?

 

Hi Planet,

 

Thanks so much for your directions:

 

1. I rebooted my Mac after the installment of ECSP v6.1.12.0;

 

2. Will trie disabling Real-time Protection and seeing if that temporarily helps as the cause;

 

3. NO, I won't upgrade to OS X El iMESS yet, to many bugs and issues in the OS X 10.11.1 release, waiting for the release of OS X 10.11.2/3. For me (a lot of issues with known pro-applications) upgrading just for ECSP v6.1.12.0 wouldn't be a wise decision!  :angry: 

Nevertheless your help is much appreciated and I'll keep you posted about the outcome of the [disabling Real-time Protection] tweak!

 

Cheers

 

Edited by BDMSTUDIOS
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Hi @planet,

 

I'm back-on-track again!

 

I rebooted and DID NOT activate the iCloud Drive, resulting in a very stable OS X 10.10.5 again. Untill I upgrade to the El Capitan stable version OS X 10.11.2/3 , I'll skip the iCloud Drive.

 

Thanks a lot for your directions, glad I got it fixed for now!

 

Cheers

Edited by BDMSTUDIOS
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