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problems installing ERA 6.2 in Centos 7


mcjulian
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Hello

I'm trying to install ERA in CENTOS and I always get the same error, I need help

this is my configuration:

 

 

sh Server-Linux-x86_64.sh \
--skip-license \
--locale=es-CL \
--db-type="MySQL Server" \
--db-driver=MySQL \
--db-hostname=127.0.0.1 \
--db-port=3306 \
--db-name=era_db \
--db-admin-username=root \
--db-admin-password=pass \
--server-root-password=pass \
--db-user-username=esetadmin \
--db-user-password=pass$ \
--cert-hostname="192.168.1.201;SRVUNO"

 

/etc/odbcinst.ini

 

[MySQL]
Description=ODBC for MySQL
Driver64=/usr/lib64/libmyodbc5w.so
Setup64=/usr/lib64/libodbcmyS.so
FileUsage=1

 

installation process

 

ESET Remote Administrator Server Installer (version: 6.2.200.0), Copyright © 1992-2015 ESET, spol. s r.o. - All rights reserved.

Extracting archive, please wait...
Archive extracted to /tmp/tmp.mER61IEWdG.
Checking OpenSSL ... done [OpenSSL 1.0.1e-fips 11 Feb 2013]
Reading previous installation settings ... failure
Checking installed version... done
Status of current installation is: NEW
Loading GUID ... done [GUID = dd2355a3-e88d-4d99-b8a7-f2fb6296e740]
Checking database connection ... failure

Error: Admin connection not working. Unable to continue.

 

 

archive EraServerInstaller.log
 

 

2015-10-02 17:45:40 Information: Installer: Starting install sequence.
2015-10-02 17:45:40 Information: Installer: Extracting archive to /tmp/tmp.mER61IEWdG
2015-10-02 17:45:41 Information: Installer: Archive extracted to /tmp/tmp.mER61IEWdG.
2015-10-02 17:45:41 Information: Installer: Checking OpenSSL ...
2015-10-02 17:45:41 Information: DepCheckOpenSSL: Action invoked with:
2015-10-02 17:45:41 Information: DepCheckOpenSSL: Set output property: P_OPENSSL_VERSION = OpenSSL 1.0.1e-fips 11 Feb 2013
2015-10-02 17:45:41 Information: DepCheckOpenSSL: Return code: 0
2015-10-02 17:45:41 Information: Installer: Found: OpenSSL 1.0.1e-fips 11 Feb 2013
2015-10-02 17:45:41 Information: Installer: Reading previous installation settings ...
2015-10-02 17:45:41 Information: LoadInstalledData: Action invoked with:  --db-connectors-dir /tmp/tmp.mER61IEWdG/setup --db-driver MySQL --db-hostname 127.0.0.1 --db
-name era_db --db-port 3306 --db-type MySQL Server --db-user-password ********** --db-user-username ********** --modules-dir /var/opt/eset/RemoteAdministrator/Server/
Modules/ --product-guid "" --product-name Server --startup-config-path /etc/opt/eset/RemoteAdministrator/Server/StartupConfiguration.ini
2015-10-02 17:45:41 Error: LoadInstalledData: Startup configuration file '/etc/opt/eset/RemoteAdministrator/Server/StartupConfiguration.ini' does not exist, is empty
or is not regular file
2015-10-02 17:45:41 Information: Installer: Failed reading previous installation settings.
2015-10-02 17:45:41 Information: Installer: Checking installed version...
2015-10-02 17:45:41 Information: CheckVersion: Action invoked with:  --current-version 6.2.200.0 --installed-version ""
2015-10-02 17:45:41 Information: Product is not installed
2015-10-02 17:45:41 Information: CheckVersion: Set output property: P_VERSION_STATUS = NEW
2015-10-02 17:45:41 Information: CheckVersion: Return code: 0
2015-10-02 17:45:41 Information: Installer: Checking of installed version was successful
2015-10-02 17:45:41 Information: Installer: Status of current installation is: NEW
2015-10-02 17:45:41 Information: Installer: Loading GUID ...
2015-10-02 17:45:41 Information: LoadCorrectProductGuid: Action invoked with:  --db-admin-password ********** --db-admin-username ********** --db-connectors-dir /tmp/
tmp.mER61IEWdG/setup --db-driver MySQL --db-hostname 127.0.0.1 --db-name era_db --db-port 3306 --db-type MySQL Server --db-user-password ********** --db-user-username
 ********** --product-guid "" --product-name Server
2015-10-02 17:45:41 Information: GetDatabaseServerConnectionStringWithoutEscape: Created connection string: 'Driver=MySQL;Server=127.0.0.1;Port=3306;User=******;Passw
ord={******};CharSet=utf8;'
2015-10-02 17:45:41 Information: CGuidManager: Could not connect to the database. Exception error code: 0, error message: [unixODBC][Driver Manager]Can't open lib 'My
SQL' : file not found
2015-10-02 17:45:41 Information: GetProductGuid: GUID was NOT loaded from the database. Loading GUID from the property...
2015-10-02 17:45:41 Information: GetProductGuid: GUID was NOT loaded from the property. Generating new GUID...
2015-10-02 17:45:41 Information: GetProductGuid: Final choice of GUID is: dd2355a3-e88d-4d99-b8a7-f2fb6296e740
2015-10-02 17:45:41 Information: LoadCorrectProductGuid: Set output property: P_PRODUCT_GUID = dd2355a3-e88d-4d99-b8a7-f2fb6296e740
2015-10-02 17:45:41 Information: LoadCorrectProductGuid: Return code: 0
2015-10-02 17:45:41 Information: Installer: GUID loaded.
 

 

 

Thank you for all your help

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Don't know your specific problem, but the attached are my notes for a working installation process for getting ERA 6 to function on CentOS 7 64-bit Minimal. I know it works because I just ran through it in my lab environment this morning. The domain join and LDAP lookup has not been documented completely yet, so maybe skip that part for now unless you know what you are doing.

It doesn't include post installation steps, but this should get you started.

YMMV.

centos 7.x - era 6 scrubbed.pdf

Edited by apatheia
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if you Install mysql odbc connector from MySQL website, its suggested for install MySQL Server using installer from website too.

I think you need upgrade first ( yum update ) using epel-release before execute installer ERA Server.

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