mcjulian 0 Posted October 2, 2015 Share Posted October 2, 2015 HelloI'm trying to install ERA in CENTOS and I always get the same error, I need helpthis is my configuration: sh Server-Linux-x86_64.sh \--skip-license \--locale=es-CL \--db-type="MySQL Server" \--db-driver=MySQL \--db-hostname=127.0.0.1 \--db-port=3306 \--db-name=era_db \--db-admin-username=root \--db-admin-password=pass \--server-root-password=pass \--db-user-username=esetadmin \--db-user-password=pass$ \--cert-hostname="192.168.1.201;SRVUNO" /etc/odbcinst.ini [MySQL]Description=ODBC for MySQLDriver64=/usr/lib64/libmyodbc5w.soSetup64=/usr/lib64/libodbcmyS.soFileUsage=1 installation process ESET Remote Administrator Server Installer (version: 6.2.200.0), Copyright © 1992-2015 ESET, spol. s r.o. - All rights reserved.Extracting archive, please wait...Archive extracted to /tmp/tmp.mER61IEWdG.Checking OpenSSL ... done [OpenSSL 1.0.1e-fips 11 Feb 2013]Reading previous installation settings ... failureChecking installed version... doneStatus of current installation is: NEWLoading GUID ... done [GUID = dd2355a3-e88d-4d99-b8a7-f2fb6296e740]Checking database connection ... failureError: Admin connection not working. Unable to continue. archive EraServerInstaller.log 2015-10-02 17:45:40 Information: Installer: Starting install sequence.2015-10-02 17:45:40 Information: Installer: Extracting archive to /tmp/tmp.mER61IEWdG2015-10-02 17:45:41 Information: Installer: Archive extracted to /tmp/tmp.mER61IEWdG.2015-10-02 17:45:41 Information: Installer: Checking OpenSSL ...2015-10-02 17:45:41 Information: DepCheckOpenSSL: Action invoked with:2015-10-02 17:45:41 Information: DepCheckOpenSSL: Set output property: P_OPENSSL_VERSION = OpenSSL 1.0.1e-fips 11 Feb 20132015-10-02 17:45:41 Information: DepCheckOpenSSL: Return code: 02015-10-02 17:45:41 Information: Installer: Found: OpenSSL 1.0.1e-fips 11 Feb 20132015-10-02 17:45:41 Information: Installer: Reading previous installation settings ...2015-10-02 17:45:41 Information: LoadInstalledData: Action invoked with: --db-connectors-dir /tmp/tmp.mER61IEWdG/setup --db-driver MySQL --db-hostname 127.0.0.1 --db-name era_db --db-port 3306 --db-type MySQL Server --db-user-password ********** --db-user-username ********** --modules-dir /var/opt/eset/RemoteAdministrator/Server/Modules/ --product-guid "" --product-name Server --startup-config-path /etc/opt/eset/RemoteAdministrator/Server/StartupConfiguration.ini2015-10-02 17:45:41 Error: LoadInstalledData: Startup configuration file '/etc/opt/eset/RemoteAdministrator/Server/StartupConfiguration.ini' does not exist, is emptyor is not regular file2015-10-02 17:45:41 Information: Installer: Failed reading previous installation settings.2015-10-02 17:45:41 Information: Installer: Checking installed version...2015-10-02 17:45:41 Information: CheckVersion: Action invoked with: --current-version 6.2.200.0 --installed-version ""2015-10-02 17:45:41 Information: Product is not installed2015-10-02 17:45:41 Information: CheckVersion: Set output property: P_VERSION_STATUS = NEW2015-10-02 17:45:41 Information: CheckVersion: Return code: 02015-10-02 17:45:41 Information: Installer: Checking of installed version was successful2015-10-02 17:45:41 Information: Installer: Status of current installation is: NEW2015-10-02 17:45:41 Information: Installer: Loading GUID ...2015-10-02 17:45:41 Information: LoadCorrectProductGuid: Action invoked with: --db-admin-password ********** --db-admin-username ********** --db-connectors-dir /tmp/tmp.mER61IEWdG/setup --db-driver MySQL --db-hostname 127.0.0.1 --db-name era_db --db-port 3306 --db-type MySQL Server --db-user-password ********** --db-user-username ********** --product-guid "" --product-name Server2015-10-02 17:45:41 Information: GetDatabaseServerConnectionStringWithoutEscape: Created connection string: 'Driver=MySQL;Server=127.0.0.1;Port=3306;User=******;Password={******};CharSet=utf8;'2015-10-02 17:45:41 Information: CGuidManager: Could not connect to the database. Exception error code: 0, error message: [unixODBC][Driver Manager]Can't open lib 'MySQL' : file not found2015-10-02 17:45:41 Information: GetProductGuid: GUID was NOT loaded from the database. Loading GUID from the property...2015-10-02 17:45:41 Information: GetProductGuid: GUID was NOT loaded from the property. Generating new GUID...2015-10-02 17:45:41 Information: GetProductGuid: Final choice of GUID is: dd2355a3-e88d-4d99-b8a7-f2fb6296e7402015-10-02 17:45:41 Information: LoadCorrectProductGuid: Set output property: P_PRODUCT_GUID = dd2355a3-e88d-4d99-b8a7-f2fb6296e7402015-10-02 17:45:41 Information: LoadCorrectProductGuid: Return code: 02015-10-02 17:45:41 Information: Installer: GUID loaded. Thank you for all your help Link to comment Share on other sites More sharing options...
apatheia 9 Posted October 4, 2015 Share Posted October 4, 2015 (edited) Don't know your specific problem, but the attached are my notes for a working installation process for getting ERA 6 to function on CentOS 7 64-bit Minimal. I know it works because I just ran through it in my lab environment this morning. The domain join and LDAP lookup has not been documented completely yet, so maybe skip that part for now unless you know what you are doing. It doesn't include post installation steps, but this should get you started. YMMV. centos 7.x - era 6 scrubbed.pdf Edited October 4, 2015 by apatheia Link to comment Share on other sites More sharing options...
mahiralkhoir 4 Posted October 4, 2015 Share Posted October 4, 2015 if you Install mysql odbc connector from MySQL website, its suggested for install MySQL Server using installer from website too. I think you need upgrade first ( yum update ) using epel-release before execute installer ERA Server. Link to comment Share on other sites More sharing options...
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