alpha_one_x86 0 Posted July 24, 2013 Posted July 24, 2013 (edited) Hello, I have try multiple time contact with ESET, it's my last try before legal action (you block my commerce). The download of: Ultracopier/Supercopier is blocked: hxxp://ultracopier.first-world.info/ is hosted on a sub domain on same server (to host with another service): hxxp://files.first-world.info/ And if the user download the version, mostly this: files.first-world~1.0.1.7-setup.exe files.first-world~64-1.0.1.7-setup.exe Is blocked by this anti-virus. Can you solve this false positive? Cheer Edited July 26, 2013 by dwomack Do NOT link directly to exe files
ESET Insiders stackz 115 Posted July 25, 2013 ESET Insiders Posted July 25, 2013 it's my last try before legal action I gather then you'll be taking action against many AV/AM companies. Removing the potentially unwanted BCMiner should solve you're problem, as long as it's not repackaged with some other PUA or PUP.
alpha_one_x86 0 Posted July 25, 2013 Author Posted July 25, 2013 May be if needed. No only this AV block all the site web, and then block all my software, included without miner. Here it's wanted miner at echange of ultimate version. But the normal version is blocked too because the sub-domain is black listed.
ESET Insiders stackz 115 Posted July 26, 2013 ESET Insiders Posted July 26, 2013 To submit a suspicious file, website or possible false positive to ESET for analysis, follow the instructions for your issue at: hxxp://kb.eset.com/esetkb/soln141&ref=esf
alpha_one_x86 0 Posted July 30, 2013 Author Posted July 30, 2013 Then legal action, because as usual not reply. And I need a reply.
ESET Moderators Aryeh Goretsky 394 Posted August 3, 2013 ESET Moderators Posted August 3, 2013 Hello, If you believe a file has been incorrectly detected, you can report it to ESET by following these instructions. Regards, Aryeh Goretsky
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