Scheduled Scan Exlusion - Remote Administrator 6.2

[pmercier 0]

Someone know how to configure exclusion path in scheduled scan ? I know how to do it for the real time scan and it's work, but when the scheduled scan start, it find always something in folder that I exclude from my realtime scan..

Edited September 30, 2015 by pmercier

[Marcos 5,070]

All scanners utilize the same exclusion list. Please post what you have excluded as well as a complete record from a log related to the detection that shouldn't have been triggered..

[pmercier 0]

Here, the policy setting on my ERA:

 

And here, the result on client computer after a scheduled scan:

 

[TomasP 316]

Hello, did you check the Endpoint's exported configuration to see whether the policy has been applied correctly?

[pmercier 0]

 

The policy has been applied correctly.. 

The first policy is just for the agent refresh rate and the second is the policy with global setting...

 

[Marcos 5,070]

Try changing "C:\Masters\PDFForge*" to "C:\Masters\PDFForge\*.*".

[pmercier 0]

Ok, I'll keep you in touch

[pmercier 0]

Problem solved. Thank you!