Rodrigo jimenez 0 Posted September 28, 2015 Share Posted September 28, 2015 Hi, I am currently testing ERA 6 in CentOS 7. When I connect to the web console and I get to the list of computers, I can never see which version of ESET is installed in them or its current database version: I have the same issue with Mac computers -with the added problem of also not showing its OS. Also, no computers are included in the dynamic groups for Mac or Windows, I can only include them in static groups. Has anyone faced a similar problem? thanks! Link to comment Share on other sites More sharing options...
korbel 0 Posted October 22, 2015 Share Posted October 22, 2015 Yes, the same problem. Centos 7 x ERA 6 x dynamic groups doesn't work. any idea? Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 316 Posted October 23, 2015 ESET Moderators Share Posted October 23, 2015 Hello, are you running the latest version of ERA 6.2? Link to comment Share on other sites More sharing options...
korbel 0 Posted October 23, 2015 Share Posted October 23, 2015 ESET Remote Administrator (Server), Version 6.2.200.0ESET Remote Administrator (Web Console), Version 6.2.155.0 I have a suspicion, ERA Server shows the data only after the first contact of the agent. Each of following contacts deletes all information (device info and OS info) from profile (look at the attachment). I saw profiles, where data was present and next day data are gone. Link to comment Share on other sites More sharing options...
Rodrigo jimenez 0 Posted October 23, 2015 Author Share Posted October 23, 2015 ESET Remote Administrator (Server), Version 6.2.200.0ESET Remote Administrator (Web Console), Version 6.2.155.0 korbel, its the same problem for me, I still could not find a solution -I tried reinstalling the ERAagent but didn't help. Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 316 Posted October 26, 2015 ESET Moderators Share Posted October 26, 2015 Hello, I'd suggest contacting the local customer care as further logs will be needed for investigation of this issue. Link to comment Share on other sites More sharing options...
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