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Remote uninstall task never start


Alexisonfire
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Hi,

I have try multiple combination to uninstall 3rd party antivirus. The task seem to never start. there is nothing in the task execution pane.

Same issue when trying to uninstall eset nod32. Nothing. Like the task never run. Waited 4hours...still nothing.

I have try with the password parameter and without it.

The era agent is running fine on the client and the client is connect fine on the network.

 

Manual uninstall on the client work fine.

After that, I can push the antivirus remotely without issue.

 

Is there something I missed?

 

[edit] Forgot to tell the task was set to start asap. Using era 6.2

Edited by Alexisonfire
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Here is the details.

Software uninstallation settings
-Uninstall
Application from list
-Package name
ESET NOD32 Antivirus
-Package version
All

-Target

mypc.domain.com

-Trigger

ASAP

 

Both ERA and the pc are at the same time/timezone.

 

*updated: I have try to fire the task with current time+10min like slimfatso suggest. Didn't work for me.

Edited by Alexisonfire
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