Alexisonfire 0 Posted September 24, 2015 Share Posted September 24, 2015 (edited) Hi, I have try multiple combination to uninstall 3rd party antivirus. The task seem to never start. there is nothing in the task execution pane. Same issue when trying to uninstall eset nod32. Nothing. Like the task never run. Waited 4hours...still nothing. I have try with the password parameter and without it. The era agent is running fine on the client and the client is connect fine on the network. Manual uninstall on the client work fine. After that, I can push the antivirus remotely without issue. Is there something I missed? [edit] Forgot to tell the task was set to start asap. Using era 6.2 Edited September 24, 2015 by Alexisonfire Link to comment Share on other sites More sharing options...
slimfatso 1 Posted September 25, 2015 Share Posted September 25, 2015 Hi Only uninstall ? Because I had the same problem (tasks won't start) untill i changed scheadule to "Scheduled at:" and set current time +10m (or more). Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 318 Posted September 25, 2015 ESET Moderators Share Posted September 25, 2015 What are the details of the task? Its type, target, settings, trigger, etc...? Link to comment Share on other sites More sharing options...
Alexisonfire 0 Posted September 28, 2015 Author Share Posted September 28, 2015 (edited) Here is the details. Software uninstallation settings -Uninstall Application from list -Package name ESET NOD32 Antivirus -Package version All -Target mypc.domain.com -Trigger ASAP Both ERA and the pc are at the same time/timezone. *updated: I have try to fire the task with current time+10min like slimfatso suggest. Didn't work for me. Edited September 28, 2015 by Alexisonfire Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 318 Posted September 29, 2015 ESET Moderators Share Posted September 29, 2015 Is there anything in the server log, or in the Agent's trace log regarding this issue? Link to comment Share on other sites More sharing options...
Solution Alexisonfire 0 Posted September 29, 2015 Author Solution Share Posted September 29, 2015 Hi, finaly find out the issue. On the uninstallation parameter field, I was writing: password="mypassword". No cotation mark are need here. I removed them and Voilà! Link to comment Share on other sites More sharing options...
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