Script to uninstall Eset Antivirus v5

[katbert 3]

I/m trying to create script for uninstall Eset Antivirus 5.0.2225

I can do this in two ways

 

Generic MSI package way:

 

msiexec /x{33E9FCD1-1B2B-49B2-8CE5-75328B629D67} /qn REBOOT="Force"

 

Using modified command line from Uninstall shortcut (from Strat menu):

 

"C:\Program Files\ESET\ESET Endpoint Antivirus\callmsi.exe" /x {33E9FCD1-1B2B-49B2-8CE5-75328B629D67} /qn REBOOT="Force"

 

But I cant's find any official documentation about uninstalling. Which way is recommended and officially supported?

[TomasP 319]

Hello,

There are two officially supported and recommended solutions.

One is manual uninstallation. For automated processes, we have a tool called ESET Remote Administrator, where you can send an Endpoint uninstallation task to a computer.

You can find more information here: hxxp://www.eset.com/int/business/remote-administrator/

[katbert 3]

ERA Server is located in DMZ, and only port 2222 and 2221 are publeshed to external clients

ERA server can't access admin$ share on external clients

Can ERA uninstallation task work in this case?

[TomasP 319]

In case of ERA 6 it can, because ERA communicates with the Agent on the mentioned ports, delivers the information and the uninstallation is performed locally by the Agent.

[katbert 3]

We have ERA v5

[katbert 3]

If firewall on client (with EAV v5) block inbound connections - uninstall task from ERA5 can't work

From ERA v5 help - remote install task uses ADMN$ share

[katbert 3]

How about commands from my first post:

msiexec /x{33E9FCD1-1B2B-49B2-8CE5-75328B629D67} /qn REBOOT="Force"

[TomasP 319]

Hello, this may work, but it is not an officially supported way.