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murphy

Eset RemoteAdmin install (Centos 7.1)

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Hello,

 

here is another RemoteAdmin install fail. Trying to solve for couple of days already and need your help . . .

 

My  /etc/odbcinst.ini

[PostgreSQL]
Description=ODBC for PostgreSQL
Driver=/usr/lib/psqlodbc.so
Setup=/usr/lib/libodbcpsqlS.so
Driver64=/usr/lib64/psqlodbc.so
Setup64=/usr/lib64/libodbcpsqlS.so
FileUsage=1

[MySQL]
Description=ODBC for MySQL
Driver=/usr/lib/libmyodbc5.so
Setup=/usr/lib/libodbcmyS.so
Driver64=/usr/lib64/libmyodbc5.so
Setup64=/usr/lib64/libodbcmyS.so
FileUsage=1

Install  command:

 

./Server-Linux-x86_64.sh  --skip-license --db-type="MySQL Server" --db-driver="MySQL" --db-hostname=127.0.0.1 --db-port=3306 --db-admin-username='xxxxxx' --db-admin-password='xxxxxxx' --server-root-password=xxxxxxx --db-user-username=eset --db-user-password=xxxxxxx --cert-hostname="localhost;xxxx;xxxxx.xxxxxx.com"

ESET Remote Administrator Server Installer (version: 6.2.200.0), Copyright © 1992-2015 ESET, spol. s r.o. - All rights reserved.

Extracting archive, please wait...
Archive extracted to /tmp/tmp.SI5fgfzlmb.
Checking OpenSSL ... done [OpenSSL 1.0.1e-fips 11 Feb 2013]
Reading previous installation settings ... failure
Checking installed version... done
Status of current installation is: NEW
Loading GUID ... done [GUID = 66d7a086-0d17-4cf9-bd91-cd9241f540b4]
Checking database connection ..../Server-Linux-x86_64.sh: line 1636:   821 Segmentation fault      "${tmp_install_prefix}/setup/$ca_wrapper_bin" -a DbCheckConnection --db-type "$arg_db_type" --db-driver "$arg_db_driver" --db-hostname "$arg_db_hostname" --db-port "$arg_db_port" --db-name "$arg_db_name" --db-admin-username "$arg_db_admin_username" --db-admin-password "$arg_db_admin_password" --db-user-username "$arg_db_user_username" --db-user-password "$arg_db_user_password" --db-connectors-dir "$arg_db_connectors_dir" --silent-reinstall "$arg_silent_reinstall" > "$pipe" 2>> "$installer_log_file"
 failure

Error: 1645: Error occured while checking database connection

 /var/log/eset/RemoteAdministrator/EraServerInstaller.log

2015-09-14 16:49:01 Information: Installer: Initializing logging to file /var/log/eset/RemoteAdministrator/EraServerInstaller.log
2015-09-14 16:49:01 Information: Installer: Parsing arguments.
2015-09-14 16:49:01 Information: Installer: Verifing arguments.
2015-09-14 16:49:01 Information: Installer: Starting install sequence.
2015-09-14 16:49:01 Information: Installer: Extracting archive to /tmp/tmp.SI5fgfzlmb
2015-09-14 16:49:02 Information: Installer: Archive extracted to /tmp/tmp.SI5fgfzlmb.
2015-09-14 16:49:02 Information: Installer: Checking OpenSSL ...
2015-09-14 16:49:02 Information: DepCheckOpenSSL: Action invoked with: 
2015-09-14 16:49:02 Information: DepCheckOpenSSL: Set output property: P_OPENSSL_VERSION = OpenSSL 1.0.1e-fips 11 Feb 2013
2015-09-14 16:49:02 Information: DepCheckOpenSSL: Return code: 0
2015-09-14 16:49:02 Information: Installer: Found: OpenSSL 1.0.1e-fips 11 Feb 2013
2015-09-14 16:49:02 Information: Installer: Reading previous installation settings ...
2015-09-14 16:49:02 Information: LoadInstalledData: Action invoked with:  --db-connectors-dir /tmp/tmp.SI5fgfzlmb/setup --db-driver MySQL --db-hostname 127.0.0.1 --db-name e
ra_db --db-port 3306 --db-type MySQL Server --db-user-password ********** --db-user-username ********** --modules-dir /var/opt/eset/RemoteAdministrator/Server/Modules/ --pro
duct-guid "" --product-name Server --startup-config-path /etc/opt/eset/RemoteAdministrator/Server/StartupConfiguration.ini
2015-09-14 16:49:02 Error: LoadInstalledData: Startup configuration file '/etc/opt/eset/RemoteAdministrator/Server/StartupConfiguration.ini' does not exist, is empty or is n
ot regular file
2015-09-14 16:49:02 Information: Installer: Failed reading previous installation settings.
2015-09-14 16:49:02 Information: Installer: Checking installed version...
2015-09-14 16:49:02 Information: CheckVersion: Action invoked with:  --current-version 6.2.200.0 --installed-version ""
2015-09-14 16:49:02 Information: Product is not installed
2015-09-14 16:49:02 Information: CheckVersion: Set output property: P_VERSION_STATUS = NEW
2015-09-14 16:49:02 Information: CheckVersion: Return code: 0
2015-09-14 16:49:02 Information: Installer: Checking of installed version was successful
2015-09-14 16:49:02 Information: Installer: Status of current installation is: NEW
2015-09-14 16:49:02 Information: Installer: Loading GUID ...
2015-09-14 16:49:02 Information: LoadCorrectProductGuid: Action invoked with:  --db-admin-password ********** --db-admin-username ********** --db-connectors-dir /tmp/tmp.SI5
fgfzlmb/setup --db-driver MySQL --db-hostname 127.0.0.1 --db-name era_db --db-port 3306 --db-type MySQL Server --db-user-password ********** --db-user-username ********** --
product-guid "" --product-name Server
2015-09-14 16:49:02 Information: GetDatabaseServerConnectionStringWithoutEscape: Created connection string: 'Driver=MySQL;Server=127.0.0.1;Port=3306;User=******;Password={**
****};CharSet=utf8;'
2015-09-14 16:49:02 Information: CGuidManager: Could not connect to the database. Exception error code: 1044, error message: [unixODBC][MySQL][ODBC 5.2(w) Driver]Access deni
ed for user 'eset'@'localhost' to database 'era_db'
2015-09-14 16:49:02 Information: GetProductGuid: GUID was NOT loaded from the database. Loading GUID from the property...
2015-09-14 16:49:02 Information: GetProductGuid: GUID was NOT loaded from the property. Generating new GUID...
2015-09-14 16:49:02 Information: GetProductGuid: Final choice of GUID is: 66d7a086-0d17-4cf9-bd91-cd9241f540b4
2015-09-14 16:49:02 Information: LoadCorrectProductGuid: Set output property: P_PRODUCT_GUID = 66d7a086-0d17-4cf9-bd91-cd9241f540b4
2015-09-14 16:49:02 Information: LoadCorrectProductGuid: Return code: 0
2015-09-14 16:49:02 Information: Installer: GUID loaded.
2015-09-14 16:49:02 Information: Installer: Checking database connection ...
2015-09-14 16:49:02 Information: DbCheckConnection: Action invoked with:  --db-admin-password ********** --db-admin-username ********** --db-connectors-dir /tmp/tmp.SI5fgfzl
mb/setup --db-driver MySQL --db-hostname 127.0.0.1 --db-name era_db --db-port 3306 --db-type MySQL Server --db-user-password ********** --db-user-username ********** --silen
t-reinstall ""
2015-09-14 16:49:02 Information: DbCheckConnection: Set output property: P_DB_PORT = 3306
2015-09-14 16:49:02 Information: GetDatabaseServerConnectionStringWithoutEscape: Created connection string: 'Driver=MySQL;Server=127.0.0.1;Port=3306;User=******;Password={**
****};CharSet=utf8;'
2015-09-14 16:49:02 Information: Entering function: void Era::Setup::Common::CustomActions::CDatabaseReader::TryUserConnectionForDBServer(const string&, const string&, const
 string&)
2015-09-14 16:49:02 Information: Entering function: void Era::Setup::Common::CustomActions::CDatabaseReader::TestConnection(const string&, bool)
2015-09-14 16:49:02 Information: Installer: Failed checking database connection.
2015-09-14 16:49:02 Information: Installer: Error: 1645: Error occured while checking database connection

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