adminst 0 Posted September 11, 2015 Share Posted September 11, 2015 Hi all How could I update the ERA ES 6 on existing clients with the ERA Agent (managed trough ERA)? I don't find it in the clienttasks. Thx adminst Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted September 11, 2015 Administrators Share Posted September 11, 2015 To update Endpoint on clients, create a Software install task and send it to the desired clients. Link to comment Share on other sites More sharing options...
adminst 0 Posted September 11, 2015 Author Share Posted September 11, 2015 Hi Marcos I did it on a client with EP 6.1.2222.1. May the Task fails... Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted September 11, 2015 Administrators Share Posted September 11, 2015 What error is logged in agent's trace log C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\trace.log ? Are you able to upgrade Endpoint manually by installing the latest version (msi package) over the older version? Link to comment Share on other sites More sharing options...
adminst 0 Posted September 14, 2015 Author Share Posted September 14, 2015 Hi Marcos With the new ERA Version I receive following error "get failed to connect to http proxy....". I haven't setup a http proxy. The clients connect from the internet. I don't want to have a proxy there. Any idea? Thx adminst Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 316 Posted September 14, 2015 ESET Moderators Share Posted September 14, 2015 Please check the client proxy settings, there are general proxy settings and specific update proxy settings, both need to be set not to use a proxy. Link to comment Share on other sites More sharing options...
adminst 0 Posted September 14, 2015 Author Share Posted September 14, 2015 Hi tomasP I've checked following Settings Server settings, Advanced settings: no Proxy ist set Client Policy - Tools - Proxy: no proxy set Agent: no proxy is set Any other ideas? Thx admisnt Link to comment Share on other sites More sharing options...
davidpitt 4 Posted September 15, 2015 Share Posted September 15, 2015 (edited) I'm getting this error too during remote installations. Never used proxy of any kind in Eset, changed the server IP address and now it's failing with that error. Same as posts above, checked that all proxy settings are turned off for server and client and they are *Edit: Never mind fixed it. I had to enable HTTP Proxy within the remote administrator agent policy, then specify the new IP address of the server, wait for clients to get policy changes and tried remote install again... success! Edited September 15, 2015 by davidpitt Link to comment Share on other sites More sharing options...
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