scooter79 0 Posted September 10, 2015 Share Posted September 10, 2015 For the past week I have been unable to submit a support request through the web form. I fill everything out, then when I click the 'Send email to ESET Support' button, it just spins endlessly and never sends (no confirmation email received either). I have tried with both IE 11 and Chrome browsers. I just upgraded all our all our users to EES 6.2 and we are having some serious work impacting issues since the upgrade. Need HELP! Link to comment Share on other sites More sharing options...
scooter79 0 Posted September 10, 2015 Author Share Posted September 10, 2015 Of course, as soon as I posted this I received a confirmation email that my case had been created. However, the web page never indicated that the email sent after leaving the page open for about an hour, only the spinning icon. Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 318 Posted September 11, 2015 ESET Moderators Share Posted September 11, 2015 Thank you for the report, it might have been a temporary glitch on the website. Anyway, we will keep an eye on this. Link to comment Share on other sites More sharing options...
Recommended Posts