Cannot submit Support Request through web form

[scooter79 0]

For the past week I have been unable to submit a support request through the web form.  I fill everything out, then when I click the 'Send email to ESET Support' button, it just spins endlessly and never sends (no confirmation email received either).  I have tried with both IE 11 and Chrome browsers.

I just upgraded all our all our users to EES 6.2 and we are having some serious work impacting issues since the upgrade.  Need HELP!

[scooter79 0]

Of course, as soon as I posted this I received a confirmation email that my case had been created.  However, the web page never indicated that the email sent after leaving the page open for about an hour, only the spinning icon.

[TomasP 316]

Thank you for the report, it might have been a temporary glitch on the website. Anyway, we will keep an eye on this.