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POLL - ERA 6.2 Feature Documentation

dwomack
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You choose the next ERA 6.2 Knowledgebase Documentation  

19 members have voted

  1. 1. Which 3 items would you like to see more comprehensive documentation for?

    • Post-installation task wizard for deploying the ERA appliance
      1
    • User login protection with two-factor authentication
      0
    • Support for ESET Mail Security 6.2, ESET File Security 6.2, ESET Endpoint Security 6.1 for OS X 6.1 and ESET Virtualization Security
      5
    • Viewing ESET SysInspector Logs in ESET Remote Administrator Web Console
      3
    • Option to migrate policies from ERA v5 and ability to change exported configuration into policy
      3
    • Offline Mirror Tool to create stand-alone offline update mirror for ESET endpoint
      7
    • New server tasks to automatically remove non-connecting computers and to automatically rename computers using FQDN or Computer name
      5
    • Option to deactivate licenses on computers using a Server Task
      4
    • New dashboard section that shows versions of installed application and the status when applications are out-of-date
      5
    • Improved threats options in the Web Console and the process for managing threats
      8
    • Uninstallation of ERA components with improved All-in-one installer
      2
    • Redesigned ERA appliance deployment and post-deployment setup using the Web Console
      2
    • Viewing trace-level information in the new “Trace Message” column in the Executions tab of task details to view troubleshooting info
      1
    • Ability to pin closed the left Web Console pane
      0
    • New refresh button on applicable Web Console screens
      0
    • New context menu options on various Web Console screens
      1
    • Filtering computers based on workgroup memberships using the Dynamic group template expression
      3
    • How to modify Device Control rules using ERA 6 (including OS X)
      0
    • How to configure url address management from ERA 6
      2
    • Other usability and Web Console performance improvements
      2

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  • Former ESET Employees
dwomack

dwomack 160

Posted
  • Former ESET Employees
Posted

In the new ESET Remote Administrator 6.2, there are many improvements, changes, and new features. As we work on documentation, we'd like to know which items you  would like to see prioritized. Use the poll above to select up to 3 items you'd like to see more comprehensive documentation for.

 

For example, we completed documentation for the new Migration Tool feature:

Online Help: hxxp://help.eset.com/era_install/62/en-US/migration_tool.htm

Knowledgebase article: How do I upgrade ESET Remote Administrator 5 to version 6?

Knowledgebase YouTube video: Migrate ESET Remote Administrator 5 to ERA 6 on the same server

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  • 4 weeks later...
  • Former ESET Employees
dwomack

dwomack 160

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  • Author
  • Former ESET Employees
Posted

Thanks everyone for your feedback! 

 

Due to the responses we've seen here and elsewhere, we'll get started right away on documentation for the Offline Mirror Tool and the Improved Threat Options.

Always, we're working on expanding and improving our documentation. So, if your choice wasn't selected now, that doesn't necessarily mean it's not coming. 

 

So for that, we'll close this for now. 

 

Thanks again!

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  • 5 months later...
  • ESET Moderators
foneil

foneil 342

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  • ESET Moderators
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Sorry for the delay -- below is a list of the top seven requested items for KB content after the release. I went through them quickly and think that the articles listed below each address the original requests  (except for two):

 

1. Improved threats options in the Web Console and the process for managing threats
 

How do I configure SMTP client threat notifications? (6.x)
hxxp://support.eset.com/kb5668/

Clear resolved threats in the ESET Remote Administrator Web Console (6.x)
hxxp://support.eset.com/kb5727

 

2. Offline Mirror Tool to create stand-alone offline update mirror for ESET endpoint

 

3. Support for ESET Mail Security 6.2, ESET File Security 6.2, ESET Endpoint Security 6.1 for OS X 6.1 and ESET Virtualization Security

 

 

4. Option to deactivate licenses on computers using a Server Task

 

5. Viewing ESET SysInspector Logs in ESET Remote Administrator Web Console

hxxp://support.eset.com/kb3692

 

a) Option to migrate policies from ERA v5 and

 

b) ability to change exported configuration into policy 

hxxp://support.eset.com/kb5717/

 

6. Filtering computers based on workgroup memberships using the Dynamic group template expression

hxxp://support.eset.com/kb3741/

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