metalalbert 1 Posted July 21, 2013 Share Posted July 21, 2013 I am running ESET Smart Security 6.0.316.1. Since yesterday the virus database updates are downloaded much slower than they normally would. I do get them but it takes much longer for them to arrive. Sending a ping to update.eset.com shows me time-outs as well. Also, when I click on the version number of the database to see the details of that certain update I do get the Virusradar page, but it displays older virus database updates. Yesterday this page wasn't even working at all. Are there any issues going on right on? I'd like to see if it is a problem on my end or somewhere else. Link to comment Share on other sites More sharing options...
ESET Insiders puff-m-d 120 Posted July 21, 2013 ESET Insiders Share Posted July 21, 2013 Hello, I have not noticed any speed issues with updates here on my end, but I can verify your issue going to the Virusradar page. When on the Updates tab in the ESET GUI, I click on the update version number (currently 8592 according to the GUI) and am taken to the Virusradar page, with a version number of 8511 dated July 1st, 2013. It seems that indeed the Virusradar page is not up to date and/or is having issues. Link to comment Share on other sites More sharing options...
Guest mana Posted July 22, 2013 Share Posted July 22, 2013 ESET Virusradar does not show proper update info and update server seems to be unstable.By the way you can check Virus signature database updates info at Threat Center - hxxp://www.eset.com/us/threat-center/threatsense-updates/ Link to comment Share on other sites More sharing options...
Guest mana Posted July 22, 2013 Share Posted July 22, 2013 ESET Virus Radar is working properly now.Virus database updates downloading speed was really slow yesterday but seems ok now. Link to comment Share on other sites More sharing options...
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