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Invalid username and password


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My copy has just come up saying "Invalid username and password" i am thinking this is due to "Gemma Platts" wiping my account, she done this under my say so but it has now left me with this message, i do have a paid for update but looking like i cant update

 

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Please contact your local distributor to re-send a registration email with your username and password.

Bought from Amazon and only have a SN (5x4 characters) and that is all i have, i used to have a username and pw but as i say that has been wiped by the above person.

 

So now lost

 

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