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ESS 8 not detecting warmportrait as a virus


baxon
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Before I installed ESS 8 I got some viruses. Later I installed and activated it, and scanned my computer using the smart scan. It found 21 infections, but I still get popups when using firefox.

 

The popups have links yxo.warmportrait.com. And I get random web sites opened that I didn't even click or search for.

 

I looked it up and as I understand it is a virus, but ESS didn't delete or detect it. I ran a in-depth scan for all the partitions, and it found 5 infections, and it said eset deleted them. Now I'm running another scan.

 

Is this removable? what should I do?

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Please collect logs using ESET Log Collector as per the instructions at hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3466. Also run Adwcleaner (hxxp://www.bleepingcomputer.com/download/adwcleaner/) and send me the output from both tools.

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