sslam33 1 Posted August 11, 2015 Share Posted August 11, 2015 (edited) So i have been searching this out for some time now and not finding a resolution. It is only one client, I have tried clearing the update cache and forcing another update with no luck. This is managed from remote admin console. I see some other suggestions regarding deleting files on the client but i'm not finding the directories mentioned. Idea's of what directions I could take next? {edit} i did simply restart the client, no luck there either. Edited August 11, 2015 by sslam33 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,718 Posted August 11, 2015 Administrators Share Posted August 11, 2015 You've posted in the NOD32 Antivirus forum for home users. What ESET product / version are you having the issue with? Link to comment Share on other sites More sharing options...
sslam33 1 Posted August 11, 2015 Author Share Posted August 11, 2015 ESET Endpoint ver 5.0.2237 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,718 Posted August 11, 2015 Administrators Share Posted August 11, 2015 Is it Endpoint Antivirus or Endpoint Security that is failing to update? Also please drop me a pm with your username so that I can check what product you are eligible to update. Link to comment Share on other sites More sharing options...
sslam33 1 Posted August 12, 2015 Author Share Posted August 12, 2015 Ok I came in this morning to manually remove the client / re-install since it's only one machine. And the definitions have updated correctly, I do not have an explanation. Endpoint Antivirus 5.0.2237 Windows 7 64bit. Link to comment Share on other sites More sharing options...
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